Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.69

2.7 Rating 1,081 Reviews

41 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No nonsense easy transition new machine arrived quickly very happy with the service from Domestic and General”

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Posted 11 hours ago

“On time, friendly. Efficient.”

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Posted 14 hours ago

“Very prompt and a professional service offered. Very happy with the service and support provided.”

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Posted 15 hours ago

“Repair and replacement of rubber seal on our American Fridge Freezer. The engineer did an excellent job and replaced the light bulb on the Freezer side as well as it had blown. He was very polite efficient and extremely quick. 5. Stars ⭐️”

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Posted 16 hours ago

“I had to cancel a purchase so phoned up , its usually just the answer machine for like an hour , But this time i got a Very lovely lady who made the process so easy , She was very Polite, understanding and helpful. God bless you , for your Excellent service.”

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Posted 21 hours ago

Thank you so much for your lovely review, Khalesa! We’re thrilled to hear that our team was able to assist you in a pleasant and efficient manner. Your kind words about our service truly mean the world to us and inspire us to keep delivering the best support possible. If you need anything else in the future, please feel free to reach out to us! Many thanks, The Domestic & General team

Posted 17 hours ago

“I use Domestic and General to insure my washing machine. Excellent service, fast, efficient and friendly. I have total peace of mind, knowing that if my appliance breaks down there's no long waiting time for repairs and I don't have to face a hefty bill.”

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Posted 22 hours ago

Thank you so much for your fantastic review, Irene! We're thrilled to hear that you're enjoying our service and that it brings you peace of mind knowing that your washing machine is covered. Your feedback truly motivates us to keep providing fast and friendly support. If you ever need assistance in the future, we're just a message away! Many thanks, The Domestic & General team

Posted 17 hours ago

“Brilliant service”

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Posted 22 hours ago

Thank you for your wonderful review, Daz! We're so pleased to hear that you had a brilliant experience with our service. Your feedback means a lot to us and inspires our team to keep delivering top-notch support. If there's anything else we can help you with in the future, please don't hesitate to get in touch! Many thanks, The Domestic & General team

Posted 17 hours ago

“Only one week for the engineer to call which is fine. Charlie arrived on time, was pleasant and explained the problem which he quickly fixed. A good service throughout.”

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Posted 23 hours ago

Thank you so much for your kind review, James! We’re delighted to hear that Charlie provided you with excellent service and quickly resolved the issue. Your satisfaction is incredibly important to us, and we appreciate your positive feedback on our service. If you need any further assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 17 hours ago

“Dishwasher replacement as fault could not be rectified. Good service but slight delay with delivery otherwise all good”

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Posted 1 day ago

Thank you for your feedback, Jackie! We're glad to hear you received good service, and we appreciate your understanding regarding the delivery delay. Your patience means a lot to us as we strive to provide the best experience possible. If you need any further assistance, feel free to reach out! Many thanks, The Domestic & General team

Posted 1 day ago

“Very expensive”

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Posted 1 day ago

We’re truly sorry to hear that you found our services to be expensive, and we understand how important it is for you to feel you’re getting good value. Your feedback is important to us, and we continually strive to ensure our offerings are both competitive and transparent. We appreciate your thoughts and will take them into consideration as we work to improve our services. Thank you for sharing your experience with us. Many thanks, The Domestic & General team

Posted 1 day ago

“No fuss, fixed quickly, no extra charge, good customer service”

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Posted 1 day ago

Thank you so much for your fantastic review, Michelle! We're thrilled to hear that you had a smooth and swift experience with our service. It's great to know that our team delivered quick fixes without any extra charges to you. Your satisfaction is our priority, and we’re always here to help! Many thanks, The Domestic & General team

Posted 1 day ago

“Couldn't ask for more”

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Posted 1 day ago

Thank you for your wonderful review! We’re thrilled that you couldn’t ask for more from us. Your satisfaction is what drives us to provide the best service possible, and we’re grateful for your kind words. If you ever need anything else, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 1 day ago

“Staff giving incorrect information and being incredibly unhelpful”

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Posted 1 day ago

We’re truly sorry to hear that you encountered incorrect information and found our staff unhelpful. We understand how frustrating this can be when you're seeking assistance. Your feedback is invaluable to us, and we are committed to improving our support and ensuring our team is well-informed to better assist our customers in the future. We truly appreciate you bringing this to our attention. Thank you for your understanding. The Domestic and General Team

Posted 1 day ago

“Cannot complain. Everything was satisfactory.”

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Posted 1 day ago

Thank you for your kind review! We're delighted to hear everything was satisfactory for you. Your positive feedback keeps us motivated to provide the best service possible. If you need any assistance in the future, feel free to reach out! Many thanks, The Domestic & General team

Posted 1 day ago

“Engineer arrived on time , repaired the tumble dryer in very short time. Both guys were polite and knowledgeable. Service second to none.”

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Posted 1 day ago

Thank you for your amazing review, Rob! We're delighted to hear that our engineer arrived on time and quickly resolved your tumble dryer issue. It’s wonderful to know you found our team both polite and knowledgeable, as we strive to provide top-notch service. If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 1 day ago

“Prompt in engineer calling”

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Posted 1 day ago

Thank you for your great review! We’re delighted to hear that our engineer was prompt in reaching out to you. Quick and reliable service is what we aim for, and your feedback reassures us that we’re on the right track. If there’s anything more we can assist you with, just let us know! Many thanks, The Domestic & General team

Posted 1 day ago

“Everything was done afficently and in quick time .”

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Posted 1 day ago

Thank you for your kind review, Michael! We're delighted to hear that everything was handled efficiently and quickly. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 1 day ago

“As far as I am concerned Domestic General attended to my washer problem very quickly & with respect & professionally. I would personally recommend Domestic General for your service your white goods needs. Malcolm Alcock”

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Posted 1 day ago

Thank you so much for your kind words, Malcolm! We’re delighted to hear that our team responded swiftly and professionally to your washer issue. Your recommendation means a lot to us, and we’re glad we could meet your service needs. If there’s anything else we can assist you with, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 1 day ago

“These posts do not look real every 3 to 5 minutes come on now”

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Posted 1 day ago

We appreciate your feedback, Sherry. We understand how skepticism can arise when it comes to online posts, and we're committed to maintaining transparency in our communications. Your experience matters to us and we take your concerns seriously. However, these are real reviews from all of our territories. Thank you for taking the time to share your thoughts. Many thanks, The Domestic & General team

Posted 1 day ago

“It was ages ago had to wait long for cooker glass new cooker glass broke after a week was brand new cooker so not a lot to say really tbh , fridge plastic broke on door that came in good time though ,”

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Posted 1 day ago

Thank you for sharing your experience! We’re sorry to hear about the issues with your cooker glass and fridge door, and we appreciate you bringing this to our attention. It’s great to know the fridge was delivered promptly, and we’re here to help if you need anything further regarding the cooker. Your feedback is invaluable to us as we continuously strive to improve our service. Many thanks, The Domestic & General team

Posted 1 day ago

Domestic and General is rated 2.7 based on 1,081 reviews