Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.91

2.9 Rating 1,311 Reviews

47 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.9

Based on 1,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Write Your review

Tell us how Domestic and General made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised one problem, when ordering I stresses to the woman who took my order that the fridge freezer doors must be on the left hand side which she said the item would be but on delivery it was hinged on the right hand side and due to being disabled I can no longer do the change myself.”

Helpful Report

Posted 2 days ago

Thank you for your feedback! We’re really sorry to hear about the issue with the fridge freezer doors and understand how frustrating that must be for you. We strive to deliver everything as promised and appreciate you bringing this to our attention. Our team is here to help, so please don't hesitate to reach out for assistance. Many thanks, The Domestic & General team

Posted 7 hours ago

“I was very happy and pleased with the service that i received . The Colleague was very polite and friendly .”

Helpful Report

Posted 6 days ago

Thank you for your wonderful review! We’re thrilled to hear that you were happy with the service you received and that our colleague made a positive impression with their friendly and polite demeanor. Your satisfaction means a lot to us, and we appreciate you sharing your experience! Warm regards, Team Domestic and General

Posted 6 hours ago

“Brilliant”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review, Marg! We’re absolutely delighted to hear that you found your experience brilliant. Your feedback truly motivates us to keep delivering top-notch service. If there’s ever anything more we can do for you, please feel free to reach out! Warm regards, Team Domestic and General

Posted 6 hours ago

“Great service always”

Helpful Report

Posted 1 week ago

“Professional.”

Helpful Report

Posted 1 week ago

“Slick operator at every point of my problem”

Helpful Report

Posted 1 week ago

“A very smooth and efficient service, our new dishwasher was delivered and installed on time”

Helpful Report

Posted 1 week ago

“I have been very happy with the quick service and excellent customer communication. I have had with these insurers. When my item needed replacing it was done quick easy and I had a new dryer within a week. I would highly recommend them”

Helpful Report

Posted 1 week ago

“Best experience with a cover on our tumble dryer EVER. The machine had a major fault and without any argument at all D&G replaced rhe machine within a week. Great customer service and a very helpful team within the customer service department”

Helpful Report

Posted 1 week ago

“Surprised by how quickly and efficiently everything was sorted. Would have no problem recommending D&G”

Helpful Report

Posted 1 week ago

“Very good service.”

Helpful Report

Posted 1 week ago

“Brilliant service as always ..”

Helpful Report

Posted 1 week ago

“Superb setvice”

Helpful Report

Posted 1 week ago

“Excellent to get product replacement for a fridge freezer they could not repair. Timescale was reasonable. Staff polite and helpful”

Helpful Report

Posted 1 week ago

“I had 4 visits before my range cooker was written off due to a wiring problem which could not be sorted. But Domestic and General really did try had to fix the problem by replacing all the oven parts they could.”

Helpful Report

Posted 1 week ago

“always very helpful”

Helpful Report

Posted 1 week ago

“The delivery/ fitter was amazing. He was very helpful indeed.”

Helpful Report

Posted 1 week ago

““Good service from D&G thank you you are the best 👍”

Helpful Report

Posted 1 week ago

“Because I have great service form you”

Helpful Report

Posted 1 week ago

“Thank you for your professional job.”

Helpful Report

Posted 1 week ago

Domestic and General is rated 2.9 based on 1,311 reviews