Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.69

2.7 Rating 1,082 Reviews

41 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,082 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient polite dedicated engineers.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review! We're thrilled to hear that our engineers were efficient, polite, and dedicated during your experience. Your feedback is invaluable to us and reinforces our commitment to providing top-notch service. If there's anything more we can assist you with, please don't hesitate to get in touch! Many thanks, The Domestic & General team

Posted 5 days ago

“Good price good quick service”

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Posted 1 week ago

Thank you for your fantastic review! We’re thrilled to hear that you found our service quick and our prices good. Your satisfaction is our priority, and your feedback inspires us to keep delivering great value. If you need anything else in the future, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 5 days ago

“Excellent service thanks”

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Posted 1 week ago

Thank you for your excellent review! We're thrilled to hear that you received great service from us. Your satisfaction is our top priority, and your feedback really inspires us to keep up the good work. If you ever need assistance in the future, don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 5 days ago

“Efficient, courteous, and hot yhe job done”

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Posted 1 week ago

Thank you for your fantastic review! We’re thrilled to hear that you found our service efficient and courteous. Your recognition of our team's efforts is truly appreciated and inspires us to continue delivering top-notch service every day. If you ever need assistance in the future, don't hesitate to get in touch! Many thanks, The Domestic & General team

Posted 5 days ago

“Thanks to everybody”

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Posted 1 week ago

Thank you so much for your positive feedback, Ilie! We're thrilled to hear that you are satisfied with our services. Your appreciation means the world to us and inspires our team to keep up the great work. If you need anything else, don’t hesitate to reach out! Warm regards, Team Domestic and General

Posted 5 days ago

“Effective and efficient service”

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Posted 1 week ago

Thank you for your fantastic review, Alice! We're thrilled to hear that you found our service effective and efficient. Your feedback is greatly appreciated and drives us to continuously improve our offerings. If there's anything else we can do to assist you, please don’t hesitate to reach out! Many thanks, The Domestic and General team

Posted 5 days ago

“Always prompt and quick with any repair”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review! We're thrilled to hear that our team has been prompt and efficient with your repairs. Your satisfaction is our priority, and your feedback inspires us to keep up the great work. If you ever need further assistance, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 5 days ago

“Very good price and I would recommend this company for all appliances.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our prices appealing and would recommend us for all appliances. Your support truly inspires us to continue delivering great value and service. If you need any further assistance or have questions, don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 5 days ago

“Excellent service as usual”

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Posted 2 weeks ago

Thank you for your fantastic review, Gerard! We're thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our top priority, and your kind words motivate us to keep delivering the best for our customers. If you ever need anything, just let us know! Thank you, The Domestic & General team

Posted 1 week ago

“The engineer was very polite phoned us on the day to tell us the time he would arrive, he repair the washing machine told us what parts he replaced. Thankyou Valerie.”

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Posted 2 weeks ago

Thank you for your lovely review, Valerie! We're so pleased to hear that our engineer provided polite and informative service during your washing machine repair. It's wonderful to know you appreciated the communication regarding the parts replaced. Your satisfaction is what drives us! Should you need any further assistance, please don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 1 week ago

“Absolutely first class”

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Posted 2 weeks ago

Thank you so much for your amazing review, Lorraine! We're thrilled to hear you found our service to be absolutely first class. Your kind words mean the world to us and inspire our team to keep striving for excellence every day. If you ever need assistance in the future, we're just a call away! Many thanks, The Domestic & General team

Posted 1 week ago

“Quick and efficient repair. Had to wait a week for my appointment but mainly down to my limited availability.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review! We're glad to hear that you found our repair service quick and efficient. We understand that availability can sometimes be a challenge, so we appreciate your patience in scheduling your appointment. Your satisfaction is what we strive for, and it’s great to know we met your expectations! If you need our assistance again, please feel free to reach out anytime! Many thanks, The Domestic & General team

Posted 1 week ago

“Always found them easy to use. Quick service. Absolutely worth the money”

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Posted 2 weeks ago

Thank you so much for your wonderful review, Dawn! We're delighted to hear that you find our services easy to use and quick. Your satisfaction means the world to us, and we're glad you feel it's worth the investment! If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Always responsive, helpful and professional”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful review! We're so pleased to hear that you found our team responsive, helpful, and professional. Your feedback is incredibly appreciated and drives us to maintain our high standards of service. If there's anything else we can assist you with, please don't hesitate to get in touch! Many thanks, The Domestic & General team

Posted 2 weeks ago

“First class service, My washing machine had to have a service but when the man came to do it he told me what he could not fix it. But because I had it insured I was given a new one”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic review, Christina! We're thrilled to hear that you received first-class service and that your insurance helped you get a new washing machine. Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Domestic and general were very quite to sort any issues that I had with both my fridge and washing.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review! We're so glad to hear that we were quick to assist you with your fridge and washing machine issues. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. If you need any further help, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Great service. Came out to repair fridge freezer once, on second call-out engineer was planning to repair but the cost was obviously greater than the value of the appliance so L&G provided a replacement no questions asked”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic review! We’re so pleased to hear that our engineer was able to assist you with your fridge freezer, and we're glad we could provide a suitable solution. Your satisfaction is our priority, and we appreciate your trust in us. If there's anything else we can help you with, please don't hesitate to reach out! Warm wishes, Team Domestic & General

Posted 2 weeks ago

“the customer service was great”

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Posted 2 weeks ago

Thank you for your wonderful feedback! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and it's always encouraging to know we're meeting your expectations. If you need any assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 weeks ago

“I needed a replacement part for my fridge. Unusual model, fridge in a drawer. The gentleman on the phone could not find the appropriate part so sent an engineer who came promptly, identified the part and arranged a replacement which was delivered timeously. I was delighted with the service I received.”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic review, Rachel! We're thrilled to hear that our team went above and beyond to assist you with your fridge part. It's great to know that the engineer was prompt and able to resolve the issue efficiently. Your satisfaction is our priority, and we truly appreciate your kind words about our service. If you need anything else in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

Thank you for your excellent review! We're delighted to hear that you received such outstanding service from our team. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering the best experience possible. If there's anything else you need, please feel free to reach out! Many thanks, The Domestic & General team

Posted 2 weeks ago

Domestic and General is rated 2.7 based on 1,082 reviews