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Domestic and General Reviews

2.3 Rating 838 Reviews
32 %
of reviewers recommend Domestic and General
2.3
Based on 838 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Read Domestic and General Reviews

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Domestic and General 2 star review on 23rd January 2023
Anonymous
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
8
Anonymous
Anonymous  // 01/01/2019
Very good customer service. Get the job done straight away with no fuss.
Helpful Report
Posted 1 month ago
Thank you for your fantastic review, Nad! We’re thrilled to hear that you experienced very good customer service and that we got the job done without any fuss. Your satisfaction is our top priority! If you need any further assistance, please don’t hesitate to get in touch. We’re always here to help! Many Thanks, The Domestic & General Team
Posted 1 month ago
Once choice had been made, everything went smoothly. Delivery was rapid and efficient.
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Posted 1 month ago
Thank you for your excellent review, James! We're thrilled to hear that your choice led to a smooth experience and that our delivery was rapid and efficient. Your satisfaction means a lot to us! If you need any further assistance, please feel free to get in touch. We're always here to help! Best regards, The Domestic & General Team
Posted 1 month ago
Very quick and efficient. Friendly and helpful
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Posted 1 month ago
Thank you for your wonderful review, Sonia! We’re so pleased to hear that you found our service quick and efficient, and that our team was friendly and helpful. Your feedback truly brightens our day! If you need anything else or have further questions, don’t hesitate to reach out. We’re always here to assist you! Warm regards, The Domestic & General Team
Posted 1 month ago
Easy to read easy information ,not bad price
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Posted 1 month ago
Thank you for your wonderful review, Joanne! We're so glad to hear that you found our information easy to read and that you were happy with the pricing. Your feedback is greatly appreciated! If you need any more assistance or have questions in the future, don’t hesitate to reach out. We're always here for you! Warm regards, The Domestic & General Team
Posted 1 month ago
Excellent, easy from end to end.
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Posted 1 month ago
Thank you for your wonderful review! We’re so pleased to hear that your experience with us was excellent and easy from end to end. Your satisfaction is what we strive for! If you need any further assistance, please don't hesitate to reach out. We’re always here to support you! Warm regards, The Domestic & General Team
Posted 1 month ago
excellent customer service
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Posted 1 month ago
Thank you for your wonderful review! We're so pleased to hear that you experienced excellent customer service. Your feedback truly brightens our day and motivates us to keep providing the best for our customers! If you ever need further assistance, don't hesitate to reach out. We're always here to help! Warm regards, The Domestic & General Team
Posted 1 month ago
Great service, had a problem with repair company, rang Domestic &General and they sorted it new machine delivered and all done easily through the link they sent. Very happy with the service.
Helpful Report
Posted 1 month ago
Thank you for the wonderful review, Pat! We’re so pleased to hear that we were able to resolve your issue swiftly and that you found the process easy with our assistance. Your satisfaction is our priority, and it’s great to know you’re happy with the service! Should you need any more help or have questions, don’t hesitate to reach out. We’re always here to support you! Warm regards, The Domestic & General Team
Posted 1 month ago
Quick and professional service with care
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Posted 1 month ago
Thank you for your wonderful review, Mrs! We’re so pleased to hear that you experienced quick and professional service, and that our team showed the care you deserve. Your feedback is greatly appreciated! If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help! Warm regards, The Domestic & General Team
Posted 1 month ago
super fast and easy process, very happy with the customer service
Helpful Report
Posted 1 month ago
Thank you for your wonderful review! We're so glad to hear that you found our process super fast and easy, and that our customer service left you happy. Your feedback truly makes our day! If you need anything else or have further questions, please don't hesitate to reach out. We're always here for you! Best wishes, The Domestic & General Team
Posted 1 month ago
I'm happy with their service available whenever you need help always answering the phone replace unrepairable appliance. I would recommend to anyone.
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Posted 1 month ago
Thank you so much for your wonderful review, Luleta! We're delighted to hear that you’re happy with our service and that we’re always available whenever you need help. Your recommendation means the world to us! If you ever need assistance in the future, don’t hesitate to reach out. We’re always here to support you! Best wishes, The Domestic & General Team
Posted 1 month ago
Perfect delivery by Big Reecy and his mate. Came on time and unpacked the machine for us and took away all packaging. Very easy company to deal with and sorted our problem speedily, meaning we were not without a washing machine for long. Kept us informed at all times and sent options of choices. All in all an excellent service. Many thanks.
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Posted 1 month ago
Thank you so much for your thoughtful review! We’re delighted to hear that Reecy and his partner delivered excellent service and made things easy for you. Your kind words mean a lot to us and our team. We’re here whenever you need us! Many Thanks, The Domestic & General Team
Posted 1 month ago
My washer dryer got to the point where a part was not available for quite a while and so it was replaced with a brand new one. Great value for money in my opinion. Call outs were always attended and my washer fixed quickly.
Helpful Report
Posted 1 month ago
Thank you for your wonderful review! We're so glad to hear that we could provide you with a great value replacement for your washer dryer and that our call-out service met your expectations. Quick and effective solutions are what we strive for! If you need any more assistance in the future, don’t hesitate to reach out. We’re always here to help! Best regards, The Domestic & General Team
Posted 1 month ago
Very good service and quick response.
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Posted 1 month ago
Thank you so much for your wonderful review, Zohra! We're delighted to hear that you received very good service and that our team responded quickly to your needs. Your satisfaction is incredibly important to us! If there's anything else we can assist you with, please don’t hesitate to reach out. We're always here to help! Warm regards, The Domestic & General Team
Posted 1 month ago
Excellent service
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Posted 1 month ago
Thank you for your wonderful review! We're delighted to hear that you received excellent service from us. Your satisfaction is our top priority, and it's great to know we met your expectations. If you need any further assistance or have any questions, please don’t hesitate to reach out. We’re always here to help! Best wishes, The Domestic & General Team
Posted 1 month ago
Only took a week to replace my old washing machine has it couldn’t be repaired. Would highly recommend
Helpful Report
Posted 1 month ago
Thank you for your wonderful review! We're so glad to hear that your washing machine replacement was completed in just a week and that you would highly recommend our service. It’s great to know that we met your expectations! If you ever need further assistance, don’t hesitate to reach out. We're always here to help! Best wishes, The Domestic & General Team
Posted 1 month ago
Excellent service
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Posted 1 month ago
Thank you for your wonderful review, Andrew! We're delighted to hear that you found our service to be excellent. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations! Should you need any further assistance, please don't hesitate to reach out. We’re always here to help! Best regards, The Domestic & General Team
Posted 1 month ago
Absolutely brilliant service from my washing machine being condemned to the installation of my new machine only took one week highly recommended .
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Posted 1 month ago
Thank you for your amazing review! We're so pleased to hear that you found our service brilliant and that we were able to assist you quickly, from your old washing machine's end to the installation of your new one. Your recommendation means the world to us! If you need any further support or have any questions, don’t hesitate to reach out. We’re always here to help! Warm regards, The Domestic & General Team
Posted 1 month ago
Had a 2 year old Hoover washing machine, its counter balance came loose and the side panel looked like the Hulk was trying to get out. Hoover engineer said Hulk had killed it! He sent his report to Domestic and General few days later an email arrived with a choice of new machines. I chose a Candy 9kg super quite and a far better machine. Delivery arrived early the following week, bang on time and driver/engineer took away said dead machine. 10/10 Service and yes I have a Domestic and General plan for this new Machine.
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review, Turnip! We're delighted to hear that you had a smooth experience with our engineer and that you found a fantastic new machine. It's always our aim to provide top-notch service and a seamless replacement process. If you ever need assistance or have any questions about your new Candy washing machine, please don’t hesitate to reach out. We're here for you! Best wishes, The Domestic & General Team
Posted 1 month ago
They came took the tv and within a few days I had a replacement . The lady who actually dealt with my problem couldn't have been more helpful. I had a positive experience ✨️
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Posted 1 month ago
Thank you for your wonderful review, Mrs! We're so pleased to hear about your positive experience with our service. It's great to know that our team was able to assist you quickly and that you received your replacement in just a few days. If there’s anything else we can help you with, please don’t hesitate to reach out. We're always here to support you! Warm regards, The Domestic & General Team
Posted 1 month ago
Couldn't fix my washer so was replaced within 48 hours , chose it through the link that was sent , so happy with the service
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Posted 1 month ago
Thank you so much for your wonderful review, Joanne! We're thrilled to hear that we could replace your washer so quickly and that you're happy with the service you experienced. Your satisfaction is very important to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're always here to help! Warm regards, The Domestic & General Team
Posted 1 month ago
Domestic and General is rated 2.3 based on 838 reviews