Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, my machine is working perfectly. Thank you so such a good service”

Helpful Report

Posted 2 weeks ago

Thank you so much for your kind words, Jill! We're thrilled to hear that your machine is working perfectly and that you experienced excellent service. Your satisfaction is our ultimate goal, and your feedback truly inspires us to keep providing the best possible support. Thanks once again for sharing your experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Quick and easy what more could you ask for”

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Posted 2 weeks ago

Thank you for your great review, John! We're thrilled to hear that you found the process quick and easy. Our goal is to make everything as smooth as possible, and it’s wonderful to know we met your expectations. Thanks for sharing your experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Really good understanding and fast service”

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Posted 2 weeks ago

Thank you for your excellent review! We're thrilled to hear that you found our service to be fast and with a strong understanding of your needs. Your satisfaction is our priority, and your feedback inspires us to keep delivering our best. Thanks again for sharing your experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Good company, no stress”

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Posted 2 weeks ago

Thank you for your great feedback, Darren! We're thrilled to hear that you had a stress-free experience with us. Making things simple and straightforward for our customers is what we strive for, and your positive comments truly inspire us. Thanks once again for sharing your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Always good service repair dealt with professionally and politeness been using them years.”

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Posted 2 weeks ago

Thank you so much for your glowing review, Sue! We’re thrilled to hear that you consistently receive good service from us. Our team always strives to handle repairs with professionalism and politeness, and your years of loyalty mean the world to us. We appreciate you sharing your experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Great service!”

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Posted 2 weeks ago

Thank you for your great review! We’re thrilled to hear that you received great service. Our team is dedicated to ensuring a smooth experience for all our customers, and your kind words motivate us to keep up the good work. Thanks again for sharing your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

Thank you for your great review, Sean! We’re thrilled to hear you were pleased with our service. We always strive to provide the best experience possible, and your feedback motivates our team to keep it up. Thanks again for sharing your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Your engineer was very professional and a very pleasant person”

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Posted 2 weeks ago

Thank you for your lovely review! We’re thrilled to hear that our engineer made a positive impression with their professionalism and pleasant demeanor. It’s great to know that their service contributed to your experience. We truly appreciate your feedback! Many thanks, The Domestic & General team

Posted 2 weeks ago

“I have a service plan which I really appreciate as it means that I don’t have to worry when an appliance breaks down. I am able to arrange a speedy repair and I have always found that the engineers are excellent and always manage to get my appliance up and running in a very timely manner. I have always been very impressed and happy with domestic and general.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your amazing review! We're thrilled to hear that our service plan has given you peace of mind and that our engineers have consistently delivered excellent service. Your feedback motivates us to keep providing timely and efficient repairs. Thanks once again for sharing your positive experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Very good easy to do repair on the app really good company to be with”

Helpful Report

Posted 2 weeks ago

Thank you for your excellent review! We're thrilled to hear that you found the repair process easy and enjoyable through our app. At Domestic and General, we strive to make everything hassle-free for our customers, and your feedback reinforces our commitment to providing great service. Thanks for choosing us! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Very quick, fixed my washing machine and I was able to carry on with only 1 days of washing that had built up!”

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Posted 2 weeks ago

Thank you for your excellent review! We're thrilled to hear we could fix your washing machine quickly and help you get back to your routine with minimal disruption. Our team aims to deliver efficient service, and it’s wonderful to know we hit the mark for you! Thanks again for your feedback! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Very quick response and replacement machine delivered and installed in good time.”

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Posted 2 weeks ago

Thank you for your great review! We're thrilled to hear that you experienced a quick response and timely installation of your replacement machine. Our team strives to make the process as seamless as possible, and your kind words are truly appreciated. Thank you for sharing your experience! Warm regards, The Domestic & General team

Posted 2 weeks ago

“great service - been with them for many years and they have never disappointed even in the most oldest and hard situations, so if your truthful upfront with them they will help you all the way. And the price fits your pocket even in the most hardest times... Honestly I never had a a problem.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your wonderful review, Mark! We’re thrilled to hear that you’ve been with us for many years and that we’ve consistently met your expectations. Your trust in us during tough times means a lot, and we’re always here to help. Thanks again for sharing your experience with us! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Clear and concise dialogue in setting up my new cover.”

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Posted 2 weeks ago

Thank you for your excellent review, Charles! We're thrilled to hear that you found the dialogue clear and concise while setting up your new cover. Ensuring a straightforward process for our customers is so important to us, and your feedback truly brightens our day. Thanks again for sharing your experience! Many thanks, The Domestic & General team

Posted 2 weeks ago

“The only extended warranty I ever buy and have done for years.the service is superb and the staff on the phone are so helpful and friendly.”

Helpful Report

Posted 2 weeks ago

Thank you so much for your glowing review! We’re thrilled to know that you’ve been a loyal customer for years and appreciate the superb service and friendly assistance from our team. Your satisfaction is what drives us, and it means a lot to receive such positive feedback. Thanks again for sharing your experience! Warm wishes, The Domestic & General team

Posted 2 weeks ago

“Thank you for your service was very good”

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Posted 2 weeks ago

Thank you for your kind words! We're thrilled to hear that you found our service to be very good. It’s always our goal to ensure a positive experience for our customers, and your feedback truly motivates us to keep up the great work. Thanks again for sharing your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Excellent service , repairs done fast and being able to choose a date for the repair is perfect and the insurance to be fully cover for just over £4.00 a month including all repairs , parts and labour is excellent and a plus , if your appliances can’t be fixed it’s replace with a brand new one”

Helpful Report

Posted 2 weeks ago

Thank you for your excellent review, David! We're thrilled to hear that you had such a positive experience with our service. Offering flexible repair dates and comprehensive coverage is something we prioritize, and it's fantastic to know that it made a difference for you. Your satisfaction means the world to us! Thanks once again for sharing your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Brilliant service. Prompt and polite”

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Posted 2 weeks ago

Thank you so much for your brilliant review! We're thrilled to hear that you found our service prompt and polite. Our team strives to deliver a seamless experience, and your kind words truly inspire us. Thanks again for your feedback! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Great professional service”

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Posted 2 weeks ago

Thank you for your excellent review, Mandy! We're thrilled to hear that you experienced a great professional service. Our team works diligently to provide the best service possible, and your feedback truly inspires us. Thanks again for taking the time to share your thoughts! Many thanks, The Domestic & General team

Posted 2 weeks ago

“Perfectly”

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Posted 2 weeks ago

Thank you for your perfect review! We're thrilled to hear that you had such a positive experience. Your satisfaction means everything to us, and we appreciate you taking the time to share your thoughts. Warm regards, Team Domestic and General

Posted 2 weeks ago

Domestic and General is rated 3.1 based on 1,637 reviews