Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent efficient service”

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Posted 3 months ago

“Excellent”

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Posted 3 months ago

“I was very happy to find out I could get 5 of my appliances covered ! The lady on the phone was very nice so since I new Its hard to give a real review. But so far so good 👍”

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Posted 3 months ago

“We ordered online, which was easier than expected. The price was excellent - about half as much as the prices in the stores we went to looking for a fridge that we wanted. Delivery was great, too. The team was professional, courteous, and careful.”

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Posted 3 months ago

“The representative was very helpful and she helped me with obtaining the extended warranty on my kitchen aid product. She explained the warranty and what it covers. I was pleased with her expertise on this matter and everything went well.”

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Posted 3 months ago

“Representative was kind, helpful, and clearly explained everything. Pricing was also reasonable.”

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Posted 3 months ago

“I had 5 new appliances to register and it was so easy. I called and had all the Model and serial number information. The customer service representative was so helpful and we had all my Whirlpool appliances registered quickly.”

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Posted 3 months ago

“I haven’t used it yet, but I was happy about the price.”

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Posted 3 months ago

“We decided to cover our appliances and when our ice make broke on our refrigerator, the claim process was simple and they had someone here to look at it. Great service. Recommend this to anyone.”

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Posted 3 months ago

“Great service Engineers always helpful leaving the premises clean and tidy. Their customer service approach is 100%”

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Posted 3 months ago

“Always happy to help customer service, easy service to use whether its online or on the phone, and always kept informed of any updateds”

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Posted 3 months ago

“I waited for six weeks to have my washing machine damaged parts to be replaced. But parts were difficult to obtain, in the end G&GI offered me a new washing machine which I'm most grateful for. I was also given a amount for the inconveniences costs which I was also happy for. I plan celebrate my birthday and my husbands birthday with the sum. Thank you so very much D,&G for chairing me up.”

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Posted 3 months ago

“I am very happy with you as I have been help with my repairs”

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Posted 3 months ago

“Polite and efficient no mess”

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Posted 3 months ago

“I have 2 appliances insured with domestic and general they have both broken down and the service from D & G has been second to none .Technicians that have come have been polite and put covers down which I appreciate them taking care of the room which they are working in”

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Posted 3 months ago

“I have 4 appliances with D&G and over time all have been replaced without question. The service is exellent and as such I have the highest regard to the service they offer.”

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Posted 3 months ago

“5 stars all day long always do a great repair when needed”

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Posted 3 months ago

“I cannot fault them for their service. The only problem I find is that sometimes, you may have to wait a few days for the repair, but I sort of expect that by the time they have ordered the needed part for an older appliance.”

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Posted 3 months ago

“I found them to be very helpful.”

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Posted 3 months ago

“Always greeted with happy and very helpful engineer who always did their utmost to correct the issue on the first call. But I do think that they are getting. Bit overpriced. I have been with D&G for many years of coverage with many appliances covered”

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Posted 3 months ago

Domestic and General is rated 3.1 based on 1,637 reviews