Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.32

2.3 Rating 838 Reviews

32 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.3

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. Always efficient and sort things without fuss. They make clear your appointment times and any problems they make sure you are informed and a new appointment booked.”

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Posted 1 month ago

“Easie process with replacement, highly recommended”

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Posted 1 month ago

“Prompt response.”

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Posted 1 month ago

“Service went well though did have some on-line problems finding a replacement. Efficient delivery and removal of failed American Frdge/Freezer went very fast - 2 delivery personnel did a great job.”

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Posted 1 month ago

“We had an insurance with you on our washing machine, it was a bit of a wait but all went so well, thank you very much.”

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Posted 1 month ago

“Dealt with on the phone very promptly without any waiting advise me and listened to the issues I had and promptly arranged an engineer to call an address situation. I found the whole experience very positive and helpful at every stage.”

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Posted 1 month ago

“Any issues with my washing fixed with in days. My last repair was bigger and sorted with in 2 weeks, to get a new washibg machine. Definetly worth the insurance payment. No hassle”

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Posted 1 month ago

“Great service indeed Professional installation by the the best Talkative and honest people Very satisfied Thankyou”

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Posted 1 month ago

“Never have a problem with D and G coming and fixing any of our machines”

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Posted 2 months ago

We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team

Posted 2 months ago

“Have had my plan covering 3 appliances for over 5 years had to use multiple times has been a great experience each time I have had a engineer visit. Brilliant service and worth the money”

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Posted 2 months ago

Thank you for being part of Domestic & General for over 5 years—we’re truly grateful for your loyalty! It’s wonderful to hear your positive feedback and that our engineers have consistently exceeded your expectations. We’re here whenever you need us to keep things running smoothly. Many Thanks, The Domestic & General Team

Posted 2 months ago

“Peacecof mind knowing I have cover”

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Posted 2 months ago

We sincerely appreciate you taking the time to share your feedback with us. We're so glad we give you peace of mind! If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team

Posted 2 months ago

“Excellent service, the Engineer was great and very helpful. Our worries were soon over, he was just brilliant. We consider the price of cover well worth it, for peace of mind. I will strongly recommend Domestic and General.”

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Posted 2 months ago

Thank you so much for your review! We're thrilled to hear that our engineer was able to provide you with great service and support. It’s fantastic to know that you feel the price of cover is worth it for peace of mind. Should you need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Many Thanks, The Domestic & General Team

Posted 2 months ago

“Repairing my appliance .Just wished it was easier to ask for engineer”

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Posted 2 months ago

Thank you for your feedback! We appreciate your suggestions for making it easier to request an engineer. It's great to hear that you're satisfied with the repair process overall. If you have any further thoughts or need assistance, please don’t hesitate to reach out. We're here to ensure everything runs smoothly for you! Many Thanks! The Domestic & General Team

Posted 2 months ago

“Easy to book a repair online. Prompt service and ovendoor fixed quickly.”

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Posted 2 months ago

Thank you for your fantastic review, Pat! We’re thrilled to hear that booking a repair online was easy and that your oven door was fixed quickly. If you need any further assistance, feel free to reach out. We're always here to help! Many Thanks, The Domestic & General Team

Posted 2 months ago

“Our replacement item arrived speedily without fuss.”

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Posted 2 months ago

“Dealt with problems quickly”

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Posted 2 months ago

We sincerely appreciate you taking the time to share your feedback with us! We're delighted to hear that we were able to address your problems so quickly. Your satisfaction is our priority, and we're always here to assist when you need us. Many Thanks! The Domestic & General Team

Posted 2 months ago

“Website easy to use, booked engineer, arrived and problem resolved within 48 hours”

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Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that our website was easy for you to navigate and that your issue was resolved quickly. If you ever need our assistance again, please don't hesitate to reach out. We're always here to help! Many Thanks, The Domestic & General Team

Posted 2 months ago

“Very satisfied, engineer knew what the problem was ,worked quickly and efficiently”

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Posted 2 months ago

“D & G have kept our hotpoint oven going well. We recently got a new hotpoint dishwasher to replace an old one and have been happy with the service provided”

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Posted 2 months ago

Thank you for your kind words! We're thrilled to hear that we've been able to keep your Hotpoint oven running smoothly and that you're pleased with your new dishwasher. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Many thanks, The Domestic & General Team

Posted 2 months ago

“Repair was easy to book, fast, fixed on first visit and I was kept informed of the appointment time and engineers details - the engineer was friendly,tidy and efficient.”

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Posted 2 months ago

Thank you so much for your fantastic review, Paul! We're thrilled to hear that your repair experience was smooth and efficient. It’s great to know that our communication and the professionalism of our engineer made a positive impact. Should you need any assistance in the future, don’t hesitate to reach out—we're always here to help! Many Thanks! The Domestic & General Team

Posted 2 months ago

Domestic and General is rated 2.3 based on 838 reviews