Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with them for many years very great service I am happy”

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Posted 1 month ago

“Excellent service. The engineer arrived when promised & carried out the repair efficiently.”

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Posted 1 month ago

“Great service, does exactly what it says on the tin”

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Posted 1 month ago

“Just to say I was happy with the engineer that came to service my cooker”

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Posted 1 month ago

“Had a great experience of your service when my fridge freezer went wrong last year.It wasn't able to be repaired so you offered me a new one the service I received was great.Unfortunately the first one that was delivered did not work but the next one I had was fine and did not take long to be delivered and was all sorted out pretty quickly.Would also like to say when I phoned up at first the lady I spoke to could not find an engineer in my area,so she told me to find one pay the bill and that you would refund me the expenses which you did with no problem thank you.”

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Posted 1 month ago

“The young man that came to repair my cooker was so helpful, also very honest as it appeared my cooker was actually not broken, The engineer explained to me fuilly why my cooker was doing this. I would definitely use this company again.”

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Posted 1 month ago

“As always a company I can always rely on with peace of mind knowing that D&G are there to repair or replace with a great service over many years.”

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Posted 1 month ago

“Always professional very good service, quick availability for repairs, been with them over 40 years would recommend.”

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Posted 1 month ago

“I have been with domestic and general for years on multiple appliances and found them very reliable and the cost is very reasonable”

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Posted 1 month ago

“Great service!”

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Posted 1 month ago

“So very helpful, especially when my tv broke and it was un fixable it was replaced very quickly”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Excellent all round”

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Posted 1 month ago

“Met my expectations”

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Posted 1 month ago

“Worth every penny. I’ve always had all my kitchen appliances covered with these, if ever I’ve needed a repair they’ve always agreed a date pretty soon. They always repair or replace no questions asked. No weeks of waiting!”

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Posted 1 month ago

“Very helpful, easy to make an appointment and everyone they have sent has been amazing”

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Posted 1 month ago

“Excellent customer service.. friendly helpful staff and engineer on day of the visit”

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Posted 1 month ago

“Excellent customer service, value for money and very helpful”

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Posted 1 month ago

“BRILLIANT AND QUICK SERVICE WELL EXECUTED AND THE SERVICE OPERATOR KNEW HIS JOB AND COMPLETED THE TASK WITH EASE”

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Posted 1 month ago

Thank you for your glowing review, Sandra! We're thrilled to hear that you found our service brilliant and quick. It's great to know that our operator was knowledgeable and made the task seamless for you. Your feedback inspires us to keep up the great work! Thank you for sharing your thoughts. The Domestic & General team

Posted 1 month ago

“The technician was punctual, polite and very professional.”

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Posted 1 month ago

Thank you for your wonderful review! We're delighted to hear that our technician was punctual, polite, and professional. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Many thanks, The Domestic & General team

Posted 1 month ago

Domestic and General is rated 3.1 based on 1,637 reviews