Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.69

2.7 Rating 1,083 Reviews

42 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found that the service was very good and staff very helpful and polite”

Helpful Report

Posted 1 month ago

Thank you very much for your kind words, John! We're glad to hear that you found our service to be very good and our staff helpful and polite. We truly appreciate your feedback and are always here to help when you need us. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Vvv good service”

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Posted 1 month ago

Thank you for your wonderful review, W! We're so glad to hear that you found our service to be very good. Your satisfaction means everything to us, and we're always here to help when you need assistance. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Smooth transaction”

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Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that you had a smooth transaction. Ensuring a seamless experience is our priority, and your feedback truly makes our efforts worthwhile. If there's anything else we can help you with, please don't hesitate to reach out! Warm wishes, The Domestic & General team

Posted 3 weeks ago

“Very happy with speedy conclusion.”

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Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that you were happy with the speedy conclusion of your service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you need anything else in the future, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Replaced my washing machine as parts was taking too long to arrive so I am happy thank you.”

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Posted 1 month ago

Thank you for your kind review, Yildirim! We're glad to hear that we could replace your washing machine promptly. Your satisfaction is our priority, and we're here to help with any future needs you may have. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Great service”

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Posted 1 month ago

Thank you for your fantastic review! We’re thrilled to hear that you experienced great service with us. Your feedback encourages our team to keep providing the best for our customers. If you ever have any questions or need assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Low costs and great service”

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Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that you found our costs to be low and our service to be great. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Delivery was great to guys were really helpful one of the best”

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Posted 1 month ago

Thank you so much for your fantastic review, Sally! We’re thrilled to hear that our delivery team was so helpful and that you had a great experience. We truly appreciate your kind words and support! If you need any further assistance, please don’t hesitate to let us know. Many thanks, The Domestic & General team

Posted 3 weeks ago

“D&G arranged to repair my washer dryer, it was deemed best to replace and I was able to pick a new washer dryer that took a few days to come. Overall happy with service.”

Helpful Report

Posted 1 month ago

Thank you for your kind review, Samson! We're glad to hear that our team assisted you in picking a new washer dryer and that you were happy with the service throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback! If you have any more questions or need further assistance, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“They are polite and helpful price is great they delivery was on time”

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Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our service polite and helpful, and that your delivery was on time. Your satisfaction means the world to us! If you need anything else, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“The delivery went smoothly and when there was a small problem it only took a phone call to sort out. Everyone was very helpful”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that everything went smoothly with your delivery and that our team was able to help you promptly with the small issue. Your positive feedback about our customer service truly means a lot to us! If you have any further questions or need assistance, please don't hesitate to reach out. Warm wishes, The Domestic & General team

Posted 3 weeks ago

“The service was great to the phone call, enginer and work completion.”

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Posted 1 month ago

Thank you so much for your fantastic review, Paula! We're thrilled to hear that you had a great experience with our phone service, the engineer, and the completion of the work. Your satisfaction is our top priority, and we truly appreciate your kind words. If you ever need assistance again, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Quick response to issue and replacement of appliance.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that we could respond quickly to your issue and efficiently replace your appliance. Your satisfaction is our top priority, and it's great to know we met your expectations. If you ever need further assistance, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Fantastic service. Managed to get an engineer appointment within a week. Very polite and professional. In the end the washing machine was a "write-off" so I now have a brand new, considerably better quality machine for zero extra cost. Plus, my monthly premium has gone down! Win win and a very happy, grateful customer.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We’re thrilled to hear that you managed to get an appointment with an engineer so quickly and found our service polite and professional. It's wonderful to know that you ended up with a brand new washing machine at no extra cost, and with a reduced monthly premium too! We truly appreciate your feedback and are here if you need anything else. Many thanks, The Domestic & General team

Posted 3 weeks ago

“D&G dealt with my claim so quickly no quibbles, the replacement range cooker was delivered really quickly”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Jane! We're thrilled to hear that your claim was handled swiftly and that the replacement range cooker was delivered quickly. Our team works hard to provide efficient service, and your feedback truly brightens our day! If you ever have any questions or need further assistance, please don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Customer service was excellent throughout the all process.the replacement washing machine was delivered and connected on time everything was perfect”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our customer service and that your new washing machine was delivered and connected on time. It’s wonderful to know everything went perfectly for you! If there's anything else we can assist you with, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Excellent service from initial call to book someone out to look at our fridge/freezer to the electrician who came out who was courteous and on time. He took some images and said as the inside skin had split it could not be repaired and so a replacement would be needed. Received options the very next day and once selected the replacement, we were able to arrange delivery which also came at the appointed time. Over the moon that we had the foresight to get it covered by Domestic & General”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Lynn! We're delighted to hear that you received excellent service from start to finish. It’s wonderful to know that the electrician was courteous and punctual, and that you found our process of handling your replacement smooth and efficient. Your satisfaction truly makes our efforts worthwhile! Should you need any further assistance, please don't hesitate to get in touch. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Due to not being able to fix my tumble dryer they gave me a brand new one. Tge delivery was very quick and I only had to pay a little fee for the tumble dryer. The service was very quick and I'm happy to be with domestic and general.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that you received a brand new tumble dryer and that the delivery was quick and smooth. It's wonderful to know that you found our service efficient and that you're happy with your experience at Domestic and General. Your satisfaction is our priority! If there's anything else we can assist you with, please don't hesitate to get in touch. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Managed to get a replacement washing machine within a week after it was found the previous one was irreparable.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so pleased to hear that you received a replacement washing machine so quickly. Our team works hard to ensure that issues are resolved efficiently, and it’s great to know we were able to meet your needs. If you have any further questions or require assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Excellent service”

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Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that you experienced excellent service with us. Your satisfaction is our top priority, and it's wonderful to know that we hit the mark. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

Domestic and General is rated 2.7 based on 1,083 reviews