Had a great experience of your service when my fridge freezer went wrong last year.It wasn't able to be repaired so you offered me a new one the service I received was great.Unfortunately the first one that was delivered did not work but the next one I had was fine and did not take long to be delivered and was all sorted out pretty quickly.Would also like to say when I phoned up at first the lady I spoke to could not find an engineer in my area,so she told me to find one pay the bill and that you would refund me the expenses which you did with no problem thank you.