Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.70

2.7 Rating 1,088 Reviews

42 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have my washing machine insured with domestic and general, it developed a fault with the digital part and wasn't working, they came and repaired in 3 days, the engineer was helpful and did a great job repairing, no trouble since then.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, Caroline! We're so glad to hear that our team was able to swiftly repair your washing machine and that it’s been working well since. It’s wonderful to know that our engineer was helpful and did a great job. Your satisfaction means the world to us! If you need anything else in the future, don’t hesitate to reach out. Warm wishes, Team Domestic and General

Posted 1 month ago

“Fast and efficient”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Mam! We’re so pleased to hear that you found our service fast and efficient. Your Trust means a lot to us, and we’re here to help whenever you need us. If you have any further questions or need assistance, please don’t hesitate to reach out. Warm wishes, Team Domestic and General

Posted 1 month ago

“Always helpful never pushy when taking out new policy, good value for premium paid, quickly sort and pay for repairs sometimes very expensive ones I have been using them for many years and have always found total satisfaction, a good honest firm to deal with”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Wendy! We're thrilled to hear that you've consistently found our team to be helpful and that you feel great value for your premium. It's wonderful to know that we've been able to assist you with repairs promptly over the years. Your trust in us means everything! If you ever need our help again, don’t hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“The engineer you sent was brilliant. He fitted a new heater & it amazes me how he can make my ancient machine work really well . He was so polite, friendly and caring. I wish he could do other repair jobs around our house! Lovely guy!! He's a real credit to you”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Gail! We're thrilled to hear that our engineer not only fitted your new heater but also brought your ancient machine back to life. It’s wonderful to know he made such a positive impression with his politeness and friendliness. We’ll make sure to pass on your kind words to him – he truly is a great asset to our team! If you ever need assistance again, you know where to find us. Warm wishes, The Domestic and General Team

Posted 1 month ago

“Polite efficient. Helpful tips very patient”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words, Pat! We're thrilled to hear that you found our team polite and efficient, and that our tips were helpful. Patience is key, and we're glad it made a difference for you! If there's anything more we can assist with, please don’t hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Domestic and General have been brilliant. My washing machine is working fine, after 17 years - it had a new drum, and they have replaced my old fridge with a fabulous Bosch! Domestic and General are always so helpful”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Francesca! We're thrilled to hear that your washing machine is back to working perfectly and that you love your new Bosch fridge. It's great to know that our team has been helpful throughout your experience. Your satisfaction is our priority, and we truly appreciate your kind words! Many Thanks, The Domestic & General Team

Posted 1 month ago

“Excellent company to be part of.”

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Posted 1 month ago

Thank you for your excellent review! We're delighted to hear that you find Domestic and General to be a great company to be part of. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need assistance, feel free to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Excellent and reliable jobs”

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Posted 1 month ago

Thank you for your excellent review, Rasaki! We're thrilled to hear that you find our jobs to be reliable and up to your expectations. Your satisfaction is our top priority, and we appreciate your kind words about our services! If there's anything else we can do for you, please don't hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Good price easy to talk to and professional.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're so pleased to hear that you found our service to be professional and our prices to be competitive. It's our goal to provide the best experience possible, and your feedback truly means a lot to us. If you have any questions or need further assistance, don't hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Easy and good value”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're so glad to hear that you found our service easy and good value. Making our customers happy is what we strive for, and it’s great to know we’ve met your expectations. If you need anything in the future, don’t hesitate to get in touch! Many Thanks, The Domestic & General Team

Posted 1 month ago

“Repair man arrived on time and was very friendly and informative. Repair completed satisfactorily in a reasonable timescale.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We're so pleased to hear that your repair experience was smooth and that our technician was both friendly and informative. Your feedback means a lot to us, and we're glad we could get things sorted for you in a timely manner. If you need any further assistance in the future, don't hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“You fixed my washer & my tumble dryer, brilliant.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, James! We're delighted to hear that we could fix both your washer and tumble dryer. It's wonderful to know our service met your expectations! If you need anything else, just let us know. Many Thanks, The Domestic & General Team

Posted 1 month ago

“New Washing machine installed in half an hour.Old one taken away. No mess left.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Neil! We’re so pleased to hear that your new washing machine was installed quickly and efficiently, and that our team left everything neat and tidy. Your satisfaction is our goal, and we appreciate your recognition of our service. If you need anything else in the future, don’t hesitate to reach out! Many Thanks, The Domestic & General Team

Posted 1 month ago

“Very quick response, engineer knew exactly what was wrong and fixed it very quickly, no fuss”

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Posted 1 month ago

Thank you so much for your wonderful review! We're delighted to hear that our engineer was able to quickly identify and fix the issue without any fuss. Your satisfaction is what we strive for, and we truly appreciate your kind words about our service. If you need anything else, just let us know! Many Thanks, The Domestic & General Team

Posted 1 month ago

“Fantastic service, replaced the faulty unit in a couple of days and re-newed my insurance automatically.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, David! We're so pleased to hear that you received prompt service and that your insurance was renewed automatically. Making things easier for our customers is what we strive for, and your feedback truly brightens our day. If you need anything else in the future, don't hesitate to reach out! Many Thanks, The Domestic & General Team

Posted 1 month ago

“Excellent service and it true if they can’t fix it the supply a new one thank you”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review, Lily! We're delighted to hear that you had a great experience with our service. Ensuring that our customers receive a replacement when we can't repair their appliance is something we take great pride in. Your kind words truly motivate us to keep doing our best! If you ever need assistance again, please don't hesitate to reach out. Many Thanks, The Domestic & General Team

Posted 1 month ago

“Excellent service”

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Posted 1 month ago

Thank you for your fantastic review! We’re so glad to hear that you found our service excellent. It’s always our aim to provide a seamless experience for our customers. Your satisfaction means everything to us, and we truly appreciate your feedback. If you ever need assistance in the future, don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 1 month ago

“Been with D&G for many years and am still surprises at how easy, quick and simple it was for me to get a new replacement fridge. Did not take long at all to have it delivered. Am extremely happy with the service I have and hopefully always will receive.”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review, Chem! We're thrilled to hear that you found the process of getting a replacement fridge so easy and efficient. It's fantastic to know that our service continues to meet your expectations after all these years. If there's ever anything more we can do for you, please don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 1 month ago

“Domestic & General certainly delivered from the first phone call to installation of my replacement appliance. Thank you”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us, from the initial call to the installation of your replacement appliance. Your feedback truly means a lot to us! If you need anything else in the future, please don’t hesitate to get in touch. Many thanks, The Domestic & General team

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Thank you so much for your excellent review, Mandy! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and it makes us proud to know we met your expectations. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 1 month ago

Domestic and General is rated 2.7 based on 1,088 reviews