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Domestic and General Reviews

2.3 Rating 838 Reviews
32 %
of reviewers recommend Domestic and General
2.3
Based on 838 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
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Domestic and General 2 star review on 23rd January 2023
Anonymous
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
8
Anonymous
Anonymous  // 01/01/2019
I have been with this company for years and best about
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience and a loyal Domestic & General customer. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you, The Domestic & General Team
Posted 2 months ago
Very pleased with my repair, it was soon sorted and mended.
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Posted 2 months ago
Your kind words motivate us to keep doing our best, and we’re so glad we could meet your expectations. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Thank you, The Domestic & General Team
Posted 2 months ago
Quick and reliable repair, I was very happy with the speed my appliance was back up and running and also didn’t need to worry about a very expensive bill as it was all taken care of.
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Posted 2 months ago
Very efficient
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Posted 2 months ago
I was very happy with the service I received, and my washing machine is working very well, thank you very much 😊
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Posted 2 months ago
We have always have had good service when using DG
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Posted 2 months ago
Very helpful and polite.
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Posted 2 months ago
Very good person who came to mend my appliance
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Posted 2 months ago
A very quick and efficient repair. The machine is now working very well and we are pleased to have the machine working in a short space of time. Thank you.
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Posted 2 months ago
All good man no there work
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Posted 2 months ago
Call out time was longer than i expected but the guy was friendly & professional
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Posted 2 months ago
I have already done this . I was very happy with the lady on the phone , and with the engineer
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Posted 2 months ago
I have had a D&G plan for 3 years, and have always felt comfort knowing my fridge is protected! Thanks for the quick service.
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Posted 2 months ago
Thank you so much for taking the time to share your feedback—and for being a loyal Domestic & General customer for over 3 years! It’s incredibly rewarding to know you see the true value in our service and that we’ve been able to provide hassle-free support and solutions when you needed them.
Posted 2 months ago
Very good service,quick efficient helpful would recommend
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Posted 2 months ago
Thank you so much for taking the time to leave us your feedback! We're thrilled to hear that you found our service quick, efficient, and helpful. Your recommendation means a lot to us and helps us continue improving the experience for all of our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help and always looking for ways to stay one step ahead in delivering exceptional service.
Posted 2 months ago
Service I received was fantastic,
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Posted 2 months ago
Thank you for your kind feedback! We're delighted to hear that you had a fantastic experience with our service. If there's anything else we can help with, don’t hesitate to reach out – we’ve got you covered.
Posted 2 months ago
All done and fixed in a very short time, very polite, no fuss , he even said hello to my dog.
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Posted 2 months ago
Thank you for taking the time to share your feedback. Hearing about your positive experience means a lot to us. We're delighted to know that the repair was completed quickly and efficiently, and that our team brought a friendly touch! Your feedback helps us continuously refine our service and maintain the high standards we strive for. If there's anything else we can do to assist, please don't hesitate to get in touch.
Posted 2 months ago
very efficient
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Posted 2 months ago
Thank you for sharing your feedback! We're thrilled to hear you found our service efficient. Your input is invaluable in helping us refine and continue delivering a straightforward, hassle-free experience. If there's anything else you'd like to share or if we can assist further, please don’t hesitate to reach out.
Posted 2 months ago
my machine is working perfectly now, i shall be keeping my fingers crossed,that i have no more issues.
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Posted 2 months ago
Thank you for taking the time to share your feedback—it means a lot to us. We're so pleased to hear your machine is working perfectly again. Fingers crossed for a smooth run from here, but rest assured, we're always here if you need us. Your feedback helps us keep improving, and we’re committed to ensuring your satisfaction every step of the way.
Posted 2 months ago
Excellent service, repair sorted promptly.
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Posted 2 months ago
Thank you so much for your kind words! We're delighted to hear that you received excellent service and that your repair was sorted promptly. Feedback like yours reassures us that we're on the right track and helps us continue delivering the high standards we strive for. If there's anything else we can assist you with, please don’t hesitate to reach out. We're here to help, and we look forward to ensuring your continued satisfaction.
Posted 2 months ago
I am very pleased with the service they gave me and when I had a problem with my washing machine they came out within a week of reporting it to them
Helpful Report
Posted 2 months ago
Thank you for sharing your positive experience with us! We’re so pleased to hear that you were happy with the service and the swift response to your washing machine issue. Your feedback helps us to continually improve and ensures we’re delivering the reliable, hassle-free service you deserve. At Domestic & General, we're dedicated to getting things back to normal as quickly as possible, and stories like yours keep us motivated to stay a step ahead. If there’s anything else we can assist you with, don’t hesitate to get in touch.
Posted 2 months ago
Domestic and General is rated 2.3 based on 838 reviews