Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 3.14

3.1 Rating 1,637 Reviews

53 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

3.1

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick to come out when I had a problem with my washing machine”

Helpful Report

Posted 1 year ago

“I feel less stressed knowing I'm protected weather it's broken or damaged equipment it's never been an issue to resolve and if the item can not be fixed then you'll get a new 1 provided.”

Helpful Report

Posted 1 year ago

“Quick reliable service”

Helpful Report

Posted 1 year ago

“Did what it said on the tin.Brill”

Helpful Report

Posted 1 year ago

“Amazing very good”

Helpful Report

Posted 1 year ago

“Excellent service fixed on first day”

Helpful Report

Posted 1 year ago

“Prompt service and a very efficient and courteous engineer.”

Helpful Report

Posted 1 year ago

“The engineer was very helpful”

Helpful Report

Posted 1 year ago

“Iv been with domestic and general for many years I would recommend to anybody”

Helpful Report

Posted 1 year ago

“Fast and efficient service to get my oven working again. Thank you.”

Helpful Report

Posted 1 year ago

“Fixed quickly, very pleased”

Helpful Report

Posted 1 year ago

“Easy to book. Engineer was very nice and explained what the problem was with the washing machine, fixed it in no time. Very happy thanks.”

Helpful Report

Posted 1 year ago

“Good prompt service this time”

Helpful Report

Posted 1 year ago

“When i ring the person I deal with is always kind & polite & trys everything to help me”

Helpful Report

Posted 1 year ago

“good company always fix my problems”

Helpful Report

Posted 1 year ago

“The engineer was very helpful and polite.”

Helpful Report

Posted 1 year ago

“Absolutely amzing”

Helpful Report

Posted 1 year ago

“Very satisfied”

Helpful Report

Posted 1 year ago

“Delivered as promised one problem, when ordering I stresses to the woman who took my order that the fridge freezer doors must be on the left hand side which she said the item would be but on delivery it was hinged on the right hand side and due to being disabled I can no longer do the change myself.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We’re really sorry to hear about the issue with the fridge freezer doors and understand how frustrating that must be for you. We strive to deliver everything as promised and appreciate you bringing this to our attention. Our team is here to help, so please don't hesitate to reach out for assistance. Many thanks, The Domestic & General team

Posted 1 year ago

“I was very happy and pleased with the service that i received . The Colleague was very polite and friendly .”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We’re thrilled to hear that you were happy with the service you received and that our colleague made a positive impression with their friendly and polite demeanor. Your satisfaction means a lot to us, and we appreciate you sharing your experience! Warm regards, Team Domestic and General

Posted 1 year ago

Domestic and General is rated 3.1 based on 1,637 reviews