Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.70

2.7 Rating 1,088 Reviews

42 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the price to delivery. I had a problem with my dryer and it was sorted asap.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! We're so pleased to hear that you received great service from us and that we were able to resolve your dryer issue quickly. It's always our aim to deliver efficient help when it's needed most. If you require any further assistance or have any questions, please don't hesitate to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“Great services”

Helpful Report

Posted 2 months ago

Thank you for your kind words! We're thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and it’s always wonderful to know we met your expectations. If you ever need assistance in the future, please don’t hesitate to get in touch with us. Warm regards, Team Domestic and General

Posted 2 months ago

“I called for a quote for my new American f/freezer and happy with this, I took out a new policy right away.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Joan! We're delighted to hear that you were happy with the quote for your new American fridge/freezer and that you decided to take out a policy right away. Your satisfaction is what we strive for, and we appreciate your trust in us. If you have any questions or need assistance in the future, feel free to reach out! Warm wishes, Team Domestic and General

Posted 2 months ago

“Thay r very helpful”

Helpful Report

Posted 2 months ago

Thank you for your kind review! We're delighted to hear that you found us very helpful. Our team is always here to assist you, and your feedback truly encourages us to keep up the good work. If you need any further assistance in the future, please don’t hesitate to reach out. Best wishes, Team Domestic and General

Posted 2 months ago

“customer service is great.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Abdirisak! We're delighted to hear that you had a great experience with our customer service. Your satisfaction means the world to us, and we strive to maintain high standards to serve you better. If there's anything else we can assist you with, please feel free to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“Ordering replacement and delivery all went smoothly. Guys who recycled my broken appliance and fitted my new one were lovely.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that your ordering and delivery experience went smoothly. It's great to know that our team made a positive impact during the recycling and fitting of your new appliance. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“Many thanks”

Helpful Report

Posted 2 months ago

Thank you so much for your positive feedback, Etu! We really appreciate your encouraging words. It's wonderful to know that you were satisfied with our services. If there's anything else we can assist you with, please feel free to reach out anytime. Warm regards, Team Domestic and General

Posted 2 months ago

“Very efficient, fast and professional…great customer service. Didn’t have any problems or issues at all. Would definitely recommend.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, C.S! We're delighted to hear that you found our service efficient and professional. It's wonderful to know that you had a smooth experience without any issues. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Domestic and General

Posted 2 months ago

“The whole process from finding out my washing machine was not fit to fix to making a claim to choosing a replacement and getting it delivered was so simple quick and hassle free even when we had a question it was answered promptly and professionally top quality service”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Julieann! We're delighted to hear that your entire experience with us was seamless and hassle-free. Providing quick and professional support is what we strive for, and it's great to know we met your expectations. If you need any further assistance or have more questions, please don’t hesitate to get in touch. Warm regards, Team Domestic and General

Posted 2 months ago

“A brilliant service, very professional, highly recommended, thank you.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review! We're delighted to hear that you found our service brilliant and professional. Your recommendation means a lot to us, and we're here to help whenever you need assistance in the future. Warm regards, Team Domestic and General

Posted 2 months ago

“Everything very good 👍 excellent service thanks,”

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Posted 2 months ago

Thank you so much for your fantastic review, Afzal! We're delighted to hear that you found our service to be excellent. Your satisfaction means the world to us, and we truly appreciate your kind words. If you ever need anything in the future, please feel free to reach out! Warm regards, Team Domestic and General

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

Thank you for your fantastic feedback, Harish! We're delighted to hear that you experienced great service. It's our goal to ensure our customers have a positive experience, and it's wonderful to know we achieved that for you. If there's anything more we can do for you, please feel free to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“I had an issue with my washing-drier making and it was irreparable. I am glad I had D+G insurance who fully cover the cost for a new one”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review, Ivan! We're delighted to hear that our insurance was able to assist you in securing a new washing-drier. It's always our goal to provide peace of mind, and we’re glad we could help in this situation. If you have any further questions or need assistance in the future, please feel free to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“Great choice of replacement washing machines prompt delivery took old machine away connected new machine. Engineer very knowledgeable would highly recommend Domestic and General.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that you found the right replacement washing machine and enjoyed a seamless delivery experience. It's great to know our engineer was able to assist you effectively. We truly appreciate your recommendation! If you ever need assistance in the future, feel free to reach out. Warm regards, Team Domestic and General

Posted 2 months ago

“Tumble dryer stopped working but it was covered by DG insurance and they changed it for a new model no hassle. Delivered within a week and now ready for the next wash load to be dried.”

Helpful Report

Posted 2 months ago

Thank you for your amazing review. We’re delighted to hear that your tumble dryer replacement was hassle-free and that we were able to deliver a new model to you promptly. It’s great to know you’re all set for your next wash load! If you need any further assistance in the future, please feel free to reach out. We're always here to help! Best regards, The Domestic & General Team

Posted 2 months ago

“Very happy with D&G, got lots of items insured with them and always been brilliant! My dryer recently stopped working fully and they came out within a few days, couldnt be fixed so they sent a replacement within the same week. Booking was very easy and customer service was lovely. Highly recommend this company!”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic review, Faye! We’re thrilled to hear that your experience with us has been brilliant and that we could quickly assist with your dryer issue. It's great that our booking process was seamless and that our customer service team left a positive impression on you. If you ever need further assistance or have any questions in the future, don’t hesitate to reach out. We're always here to help! Best regards, The Domestic & General Team

Posted 2 months ago

“Very good service delivery driver was very helpful and pleasant”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We're delighted to hear that you found our service delivery to be helpful and pleasant. Our team always strives to make every interaction a positive one. If you need any assistance in the future, please feel free to reach out. We're here to help! Best regards, The Domestic & General Team

Posted 2 months ago

“Very good”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Safia! We're thrilled to hear that you had a very good experience with us. Your satisfaction means a lot to us, and we’re always here to ensure you have the best service possible. If you ever need assistance in the future, don’t hesitate to reach out. We're here to help! Best regards, The Domestic & General Team

Posted 2 months ago

“Professional engineer, quick diagnosis and ultimately a new washing machine when our old was found to be unrepairable. ThankYou.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Tim! We’re pleased to hear that our engineer quickly diagnosed the issue and that we were able to provide a new washing machine for you. Your satisfaction means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. We're always here to help! Best regards, The Domestic & General Team

Posted 2 months ago

“Dryer couldn't be fixed was replaced with in two weeks couldn't be happier”

Helpful Report

Posted 2 months ago

Thank you so much for your wonderful review, S! We're thrilled to hear that your dryer was promptly replaced and that you're happy with the outcome. It’s our priority to ensure a seamless experience for our customers. If you ever need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Best regards, The Domestic & General Team

Posted 2 months ago

Domestic and General is rated 2.7 based on 1,088 reviews