Domestic and General Reviews

Name: Domestic and General
Address: 230 East Ave, suite 148, Norwalk, Connecticut
Rating: 2.70

2.7 Rating 1,088 Reviews

42 %

of reviewers recommend Domestic and General

Company Reviews

Metrics

2.7

Based on 1,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Write Your review

Tell us how Domestic and General made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Domestic and General 2 star review on 23rd January 2023

Anonymous

Domestic and General 1 star review on 2nd December 2022

Mrs McArthur

Domestic and General 1 star review on 16th August 2022

Tracy Gordon

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to not being able to fix my tumble dryer they gave me a brand new one. Tge delivery was very quick and I only had to pay a little fee for the tumble dryer. The service was very quick and I'm happy to be with domestic and general.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that you received a brand new tumble dryer and that the delivery was quick and smooth. It's wonderful to know that you found our service efficient and that you're happy with your experience at Domestic and General. Your satisfaction is our priority! If there's anything else we can assist you with, please don't hesitate to get in touch. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Managed to get a replacement washing machine within a week after it was found the previous one was irreparable.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so pleased to hear that you received a replacement washing machine so quickly. Our team works hard to ensure that issues are resolved efficiently, and it’s great to know we were able to meet your needs. If you have any further questions or require assistance, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Excellent service”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that you experienced excellent service with us. Your satisfaction is our top priority, and it's wonderful to know that we hit the mark. If there's anything else we can assist you with, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“I have had a policy with D&G for a number of years. On a couple of previous occasions we have had to make a claim for repair to our range induction cooker. Unfortunately, the cooker recently developed a fault. The engineer was quickly sent out. Following his visit, we were informed that the cooker couldn't be repaired and needed to be replaced. D&G sent us a list of new cookers to choose from - some an updated version of our cooker and some an upgrade which we could choose with a small contribution. Within a week the new cooker was delivered and fitted. I cannot recommend D&G highly enough for the speed and ease which they dealt with this.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Nick! We’re thrilled to hear that your experience with us has been nothing short of excellent. It’s great to know that our team was able to respond quickly and handle the replacement of your cooker with ease. Your recommendation means the world to us! If you ever need further assistance or have any questions, just let us know! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Great service sorted quickly”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Steve! We're thrilled to hear that you received great service and that everything was sorted quickly. Your feedback is truly appreciated! If you ever need assistance in the future, don't hesitate to get in touch. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Very happy with my new tumble dryer customer service very good”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely review, Michelle! We're thrilled to hear that you're happy with your new tumble dryer and that our customer service met your expectations. Your feedback means a lot to us! If you need any further assistance, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“The dryer needed replacing and the quick service I had I got a new one within a week. I was well impressed thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, Helen! We're thrilled to hear that you received your new dryer within a week and that our service made a positive impression on you. Your satisfaction is our priority, and your kind words motivate us to keep delivering great service! If you need any further assistance, please don't hesitate to get in touch. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Really quick service and great new dryer so far.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that you received quick service and that you're enjoying your new dryer. Your satisfaction is our top priority, and it's great to know we've met your expectations. If you need anything else, please don’t hesitate to reach out! Warm wishes, The Domestic & General team

Posted 3 weeks ago

“I thought they where most helpful ,and where always there if u needed help thank you for your help”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that our team was able to assist you and provide the help you needed. Your kind words truly motivate us to continue delivering great service. If there's anything else we can do for you, please don't hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Very fast very effective and easy to deal with.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Siovanya! We're thrilled to hear that you found our service fast, effective, and easy to work with. Your satisfaction is our top priority, and your kind words truly motivate us to keep delivering excellent service. If you ever need assistance in the future, please don’t hesitate to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“The delivery and installation of our replacement cooker was carried out very efficiently. The only problem was that like most electrical items purchased these days, the cooker did not come with any sort of manual and it was a difficult task to trace the manual online.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so glad to hear that the delivery and installation of your new cooker were carried out efficiently. We understand the frustration of not having a manual readily available, and we appreciate your feedback on this. We're always looking for ways to improve our service and make things easier for our customers. If you need any further assistance, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Tried their best to fix the problem with my washing machine. When all attempts failed the replaced with no fuss”

Helpful Report

Posted 1 month ago

Thank you for your positive review! We're so glad to hear that our team put in their best efforts to resolve the issue with your washing machine, and we appreciate your understanding during the process. It's great to know that the replacement was handled smoothly for you. If you ever need anything else, please feel free to reach out! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Happy used for years and will continue to”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're so happy to hear that you've been satisfied with our service for years. Your continued trust means the world to us, and we're committed to providing you with the same great experience every time you need us. If there's anything we can assist you with, please don't hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Perfect service every time I’m delighted with D&G Couldn’t be more helpful Worth the money”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, TJL! We're thrilled to hear that you’re delighted with our service and found our team to be so helpful. Your satisfaction is truly worth everything to us, and we appreciate you highlighting the value of our service. If you ever need anything in the future, please don't hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Although we were without a washing machine for nearly 6 weeks we were very well informed at all times, the replacement machine has (so far) exceeded our expectations and we are happy with the outcome.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review, John! We're really glad to hear that you were kept informed during the wait and that your new washing machine has exceeded your expectations. Your satisfaction is our top priority, and it's great to know you're happy with the outcome! If you need any further assistance, please don’t hesitate to reach out. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Quick first class service, thoroughly recommend them”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review, David! We’re thrilled to hear you experienced first-class service and appreciate your strong recommendation. Your satisfaction is our top priority, and we’re here to help whenever you need us. Many thanks, The Domestic & General team

Posted 3 weeks ago

“Everytime had issue with my appliances they always come to my rescue. I would never use any other insurance company for my appliances.”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic review! We're thrilled to hear that we've been able to come to your rescue every time with your appliances. Your loyalty means the world to us, and we’re glad to be your go-to insurance company. If you ever need further assistance, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Arranged everything quickly. The engineer fixed the problem quickly and replaced the malfunctioning part. Well done.”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We're thrilled to hear that our engineer was able to resolve the issue quickly and efficiently. Your satisfaction is our priority, and it’s great to know we met your expectations. If you need anything else in the future, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Engineer attended went through all the things that could be wrong with my washing machine and explained a few things to me which could help in the future”

Helpful Report

Posted 1 month ago

Thank you for your amazing feedback! We're so glad to hear that our engineer was able to explain the potential issues with your washing machine and provide you with helpful tips for the future. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance down the line, don’t hesitate to get in touch! Many thanks, The Domestic & General team

Posted 3 weeks ago

“Very well done all I had to do was answer the door when my cooker and when my dryer had to be replaced no problem”

Helpful Report

Posted 1 month ago

Thank you for your fantastic review, Ray! We're so glad to hear that the replacement of your cooker and dryer went smoothly and that you only had to greet our team at the door. Your satisfaction is our priority, and we appreciate your kind words! If you need anything else in the future, just let us know! Many thanks, The Domestic & General team

Posted 3 weeks ago

Domestic and General is rated 2.7 based on 1,088 reviews