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Domestic and General Reviews

2.3 Rating 838 Reviews
32 %
of reviewers recommend Domestic and General
2.3
Based on 838 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
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Domestic and General 2 star review on 23rd January 2023
Anonymous
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 2nd December 2022
Mrs McArthur
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
Domestic and General 1 star review on 16th August 2022
Tracy Gordon
8
Anonymous
Anonymous  // 01/01/2019
The guy was very helpful and did the job and cleaned my tumble dryer afterwards, I ask him to order a condensed for my dryer and he did and That came quickly
Helpful Report
Posted 2 months ago
Thank you so much for your kind words, Denise! We're thrilled to hear that our team was helpful and that your tumble dryer was taken care of. If you need anything else in the future, don’t hesitate to reach out. We’re always here to assist you! Many Thanks, The Domestic & General Team
Posted 2 months ago
So helpful, good at job & friendly
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful review! We're thrilled to hear you found our team helpful and friendly. Your satisfaction means a lot to us, and we’re always here to assist you whenever you need it. Many Thanks! The Domestic & General Team
Posted 2 months ago
Excellent service, thank you.
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team
Posted 2 months ago
Perfect repair. Thank you!
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team
Posted 2 months ago
All appliances covered by D&G for every appliance for the last 20 years great service.
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team
Posted 2 months ago
When called upon the service was good
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks! The Domestic & General Team
Posted 2 months ago
My original thought about joining Dom&Gen came about forty something years ago when I was in the Royal Marines. The idea was to give my wife peace of mind while I was away. All theses years later Now that I'm a widower and getting on in years I am still getting the same peace of mind.
Helpful Report
Posted 2 months ago
Thank you for sharing your story with us. It’s truly humbling to hear how Domestic & General has been part of your life for over forty years, offering peace of mind during such important moments. We're incredibly grateful for your service in the Royal Marines and honoured that we’ve been able to support you, both then and now. Many Thanks, The Domestic & General Team
Posted 2 months ago
My engineer was excellent
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks, The Domestic & General Team
Posted 2 months ago
My repair/replacement was dealt with quickly and efficiently
Helpful Report
Posted 2 months ago
We sincerely appreciate you taking the time to share your feedback with us. We're so glad to know everything worked out for you as planned. If you need assistance in the future, please don’t hesitate to reach out. We're always here to help! Many Thanks, The Domestic & General Team
Posted 2 months ago
Very prompt and knew what was wrong straight away. Both were both very approachable and friendly
Helpful Report
Posted 2 months ago
Thank you so much for your kind words! We're thrilled to hear our engineers were prompt, approachable, and able to quickly identify the issue. At the heart of what we do is a commitment to delivering quick and reliable solutions, supported by a friendly and professional touch. We’ll make sure your feedback is shared with our team—it’ll make their day! Many Thanks, The Domestic & General Team
Posted 2 months ago
Very happy with the service I get form you , high standards and allay very helpful engineers who come out to the house 100% as always
Helpful Report
Posted 2 months ago
Thank you so much for your kind words! We’re thrilled to hear that you’ve had an excellent experience with our service. Our engineers take great pride in delivering high standards and ensuring every visit is as helpful as possible. Your feedback is greatly appreciated—it motivates us to keep doing what we love! If there’s anything more we can assist with, don’t hesitate to reach out. Many Thanks, The Domestic & General Team
Posted 2 months ago
Fantastic service..very helpful and always kept up to date in a time for delivery am absolutely happy with the service and my new appliance. 👍 Thanks
Helpful Report
Posted 2 months ago
Thank you so much for your kind words! We're thrilled to hear that you're happy with both your new appliance and the service you received. Keeping you updated and ensuring a smooth delivery is always our priority, so it's lovely to know it shone through. If there’s anything more we can assist with in the future, don’t hesitate to reach out. Enjoy your new appliance! Many Thanks, The Domestic & General Team
Posted 2 months ago
The engineer was on time very polite and knew exactly what the problem was and rectified it straight away he seemed very professional pleased to have the grill on the cooker working again
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your cooker repair. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you! The Domestic & General Team
Posted 2 months ago
Excellent service, driver very good no messing straight out the van into the house. Thank you.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your repair. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you! The Domestic & General Team
Posted 2 months ago
Prompt and excellent service. Fixed quickly and engineer was very pleasant and professional.
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your repair. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you! The Domestic & General Team
Posted 2 months ago
phoned d&g the girl was very helpful booked me in within a week engineer came done the repair within minutes very pleased
Helpful Report
Posted 2 months ago
Your kind words motivate us to keep doing our best, and we’re so glad we could meet your expectations. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Thank you, The Domestic & General Team
Posted 2 months ago
Very helpful in all aspects
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your repair. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you, The Domestic & General Team
Posted 2 months ago
Good service Well doneGlenda
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your repair service. Thank you, The Domestic & General Team
Posted 2 months ago
Engineer was fantastic, nothing was to much for him. Brilliant service all round.
Helpful Report
Posted 2 months ago
Your kind words motivate us to keep doing our best, and we’re so glad we could meet your expectations. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Thank you, The Domestic & General Team
Posted 2 months ago
Great company, great service & quick repairs
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to share your feedback! We’re thrilled to hear you had a positive experience with your quick repair. Delivering exceptional results and ensuring our customers are satisfied is exactly what we strive for every day. Thank you, The Domestic & General Team
Posted 2 months ago
Domestic and General is rated 2.3 based on 838 reviews