Repeat of complaints outlined by other Domestic & General customers below. Wait 2 hours for phone to be answered. My dishwasher has not been working since 2nd November 2021. Multiple appointments by engineers throughout November and December when no-one turned up with no warning, Appointment date made without consulting me, parts re-directed to other jobs, now mid-January and engineer came out this morning without the required new parts....still can't get through to Senior Complaints department. D&G & Whirlpool - neither taking responsibility for the situation and pass you backwards and forwards between them. Ridiculous. Ian Mason - if you're out there - take responsibility. Stop taking on more custom than you can cope with.