I tried to register a warranty for new boiler in England, UK today. Rang your customer service - they took my name and address but DID NOT TAKE BOILER SERIAL NUMBER and i was told the boiler is now registered. When i asked for confimation reference number - they did not have one and the customer service agent hung up. This happened 5 times. I had to ring the manufacturer who will be escalating this - Domestic and General are probably not keeping their side of Service Level Agreements with the Manufacturing company. Domestic and General Your customer service team needs to be sacked !!!