I called to have my side by side whirlpool ref freezer light replaced on Thursday may 8. Appt for thirteenth, then changed for 15th. I notified comp now frig light out too. Tech came sev hours before appt which was fine and told me they stopped making the part and it's on back order. I called comp. Said maybe 3 weeks to come in for a 7 yr old unit. Why was part not available. They knew make and model. Why insure if you can't fix something. What if unit was not working g. 7 yrs is not ancient
4 weeks ago
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