I was told last Wednesday that my washer could not be repaired because the part has been discontinued and to call D and G on Thursday to start the process of getting a new one per the warranty. I called on Thursday and was told I would receive an email by Monday with a replacement one. It is now Tuesday and I have yet to receive the email. When I called today, I was told someone will reach out in the next 5-7 days. When I asked if it was 5-7 days from last Thursday or today, the lady said today. We have been without a washer for almost two weeks now, and it appears that it will be another week before I can discuss the replacement process with someone. This is ridiculous. I'm not sure if the warranty is worth the hassle of having to wait weeks for a new washer.