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Domestic & General - UK
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MOHAMMAD AKBAR
12 reviews
GB
Rated 1 out of 5 stars
I contacted D&G and reported an Oppo…
I contacted D&G and reported an Oppo mobile device lost in 2022. D&G have been charging me for the same device for the last 3 years.
When I realised today, I contacted them and the response was it's not our fault it's yours for not asking us to remove the device.
I was like "come on" I rang you to report it lost.
Apparently when you report a device lost or stolen you have to specifically ask for it to be removed from the policy or they keep charging you.
Not a very good experience.
Bad attitude.
Bad customer services.
Highway robbery.
Theft.
1 week ago
Domestic and General has a
2.7
average rating
from
1,082
reviews