After many failed 'repairs', by many incompetent workmen, my washing machine continues to destroy clothes... I'd estimate close to £200 worth of clothes by now. But they still continue to refuse to replace it. Instead I have to keep having days of work to wait for their clueless repairers.. Each one saying the last one didn't know what they were doing. Very frustrating. Should have saved the insurance fees and just brought a new machine myself. Terrible handling of complaint by both Domestic and General and Hotpoint - very rude advisors.
2 weeks ago
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