Delivery driver went to the wrong house, took a photo of the wrong door and left. I waited in all day and the washer wasn't delivered. When I spoke to a member of the team about this she said he wouldnt turn round and deliver my washer even though it was his mistake. There was no customer service just a 'youl have to re book another slot' baring in mind we have been waiting 4 weeks for a spare part before a new washer was even considered and had to be prompted by ourselves to get one. So we have been without a washer for nearly 5 weeks. And there was no consideration for this by making the driver deliver our washer when he should have. Very poor service by all.