Arranging an engineer call out to our failed washer/dryer online was easy but involved a couple of days waiting for his arrival.
Waiting approval for a replacement took eight days but was only progressed after I had enquired about the unexpected delay, there was no communication forthcoming between the engineers visit and my follow up enquiry.
From the machine breakdown to the arrival of a replacement took 15 days, far longer than we had expected.
1 week ago
Domestic and General has a
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