I have been with D&G for many years and have had good experience in the past. However I now have an issue with my dishwasher and I’m due for a repair on the 24th of September. The whole idea of being protected is to have the repair completed quickly I think that within a week of reporting the brake down it should be fixed otherwise what is the point in being protected? This has not been the case it will be nearly two weeks before I even get an engineer and there’s no saying that the dishwasher will fixed if spare are needed that he does not have. I pay a large amount of money each month and in my mind the service has deteriorated by a large degree. I need to consider alternatives for the protection of my appliances