Me and my partner had taken out a few polices with domestic and general, recently our £500 Samsung 4k hdr tv developed a screen fault we had been paying £11 per month for 5 years for cover.they sent a guy to collect the tv and I was told it just needed a new screen.a few days later my partner received a email saying I'm sorry your tv couldn't be repaired and here is a £299 argos e voucher. D&G never called us up about the tv to discuss anything. To just give us that amount was a slap in the face imo,we should have received the full £500 that we initially paid for the tv.so we have now cancelled all other polices too. In conclusion D&G use the cheapest repair services, and in some cases don't give you back the money you originally paid for the item.