I took a repair policy for my boiler . The initial visit was great and the engineer seemed to fix the fault . A few weeks later The boiler broke down again and when I tried to book an engineer but the first slot was over a week away. I was given the number of one of the partner companies - Hi Flow who I duly phoned . They sent an engineer who said he had to order a part but he assured me the heating was working and the hot water would be a bit Temperamental. 2 hours after the engineer left my boiler cut out completely . So yet again I was left with no hot water or heating . The partner company was now closed so I had to leave a message . The partner company phoned the next day and it took them all day to tell me that the part that is needed won’t be on until the next day and I can’t have an engineer until Monday . Pretty shoddy . I honestly wish that I had Never taken out the policy . It’s not worth the paper it’s written on . I could cancel but if I cancel I will be charged for the initial repair and I can bet it would be more than the policy . Luckily the weather is good at the moment and I can survive a week without hot water and heating . Please Don’t take out any policy with this company