I have a fault with my Tumble Dryer which packed up on the 23-11-2019. They gave me and appointment for 28-11-2019 so booked a day of work. No Engineer turned up then i het a call saying your appointment has been cancelled due to the engineer calling in sick. So another appointment was booked for 03-12-2019 which is today so ive booked another day of work and low and behold the appointment has been cancelled and for some reason no one can tell me why. Domestic and general is a joke they have no control over anything. This is the first and last item i buy from AO with domestic and general cover. Thanks for nothing D&G.