Engineer cane out as arranged to fix washing machine. After he left I noticed a leak under the sink where he had incorrectly reconnected the pipes and also my baseboard had been snapped and he had put it back in place without saying anything. When I reported this he denied it and said it was like that before he removed it but luckily I had photos to prove it. The repair to the washing machine seems ok but the customer service thereafter was diabolical as the right hand didn't seem to know what the left hand was doing. Since I was within my statutory rights period I cancelled the policy. Joke of a company .