ooking at all these bad reviews of this company , I'm not even gonna bother write what we been through with them for 1 week. cooker went faulty that came delivered another one which they suppose to fit and take the old one back. they didn't fit the new one neither they took the old cooker back swell when we paid them for this service. when spoke on the phone the customer service girl Elizabeth, did not even wanted to help just asked us to give the card details where she can refund the money so that no one is available to come back again to fit the cooker. now i have one faulty cooker and one new one lying in my 10 by 10 kitchen, couldn't cook meal for over a week. i have 4 children and have to buy meal from out for last 10 days. Domestic & general you are just a waste of time. please everyone please avoid them.