Have paid for cover for my washing machine with Domestic and general for years now. Washing machine broke and booked a repair in a week ago only for it to be cancelled the day before. Rang repair company (they never bothered explaining just cancelled and told me to call them!!) and found out theres a problem with the part and can't give me any indication of when they will sort it - just got told to ring Domestic and general - tried numerous times but ended up hanging up after being put on hold for 15 / 20 minutes and no one bothers to answer - bad customer service keeping customers waiting that long - I'm paying money for a service buf cant get to speak to anyone!!