MUST READ!! We have never been so offended in all ours lives by the rudness of the branch manager on shift on Saturday 4th July. He claimed his name was 'John Clade' after laughing my wife off the phone. Blatent lie as he had a deep Asian accent. My wife placed an order over the app which her Apple pay said was unsuccesful, litterally a minute later we reordered and it appeared succesful. 45 minutes later and a double order arrives. The driver then refuses to take one order back. We then call Domines Welwyn Garden City to be laughed off the ohone by the so called manager who refuses to give his name. Eventually he claims to be called John Clade as he laughs down the phone. All in all we pay £90 for 2 pizzas. I hope head office or the Area manager reads this as the manager on shift this night was disgusting in his level of customer service and rudeness. As someone who employs staff I would want my manager to know if someone was acting like this representing my brand. To the so called 'John Clay'. I will get my refund in one way or the other as I have disputed this with head office and will also submit a chargeback with my bank. Well done you