Dominos Reviews

2.9 Rating 49 Reviews
45 %
of reviewers recommend Dominos

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Anonymous
Anonymous  // 01/01/2019
As a regular Domino's customer, I would like to share my experience. I've always enjoyed their pizza in the past - it was rich, tasty and colorful. However, lately I have noticed changes, and they are not always for the better. Pizza has become less rich and interesting in taste than before. It seems that the ingredients used are now not as high quality or the portions are smaller. This is quite disappointing considering my previous positive experiences with Domino's. In addition, Domino's used to pride itself on its prompt delivery - promising to deliver pizza anywhere in the city in half an hour. However, now this time has increased significantly.
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Posted 1 month ago
Crust tasted like frozen dough/ maybe worse. Pizza tasted old and was dried up. We did carry out to speed up the freshness. Toppings mostly absent. I used to love Dominos - but after two really terrible experiences- I’m done with them.
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Posted 8 months ago
2nd incident Ordered pizza on line to Marion location. Called as was ordering to be delivered to a friends house for movie night. Called Marion after ordered as thought the delivery would be done by Blairsferry location. They stated it was right and that they had the order. Get there and check to track it and see that it left business at 5:25. Sounded right, but then could not track anymore. Called at 4:50 and talked to a Josh, he stated that it was on its way and would be there very shortly. I had requested 4:45 delivery. At 6:04 the delivery is made. I stated to the driver was late, and hoped it would not be cold. He snapped wasn't that late and delivers them as he gets them Guess what "VERY COLD PIZZA" First time Blairsferry road location arrived only to find out that my pizza had been given to another red car. Had to wait 20 minutes to prepare another one. Still had to pay. While waiting the other red car pulled up and picked up their pizza and also had my pizza, which I am sure they got for free. I waited 20 minutes and paid for a pizza they walked out with free. Foul me once shame on you. Foul me twice shame on me. 319 832 1817
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Posted 1 year ago
We had not tried Domino's in some time, but kudos to the Franklin, KY store. I have a picky mate and she said she likes it much better than that Hut place. The Lava cakes are simply terrific!!
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Posted 1 year ago
The staff at Tega Cay Sc store are by far the lowest form of employee. The girl that took my order actually had body odor and I smelled her stinking smokers breath. My order was wrong and I called it out to them. The stinky girl was rude to me and told me to go somewhere else and eat. I said OK and left. Thats about typical for that store. It wasnt the first time but it was the last.
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Posted 1 year ago
First off could not even find a decent menu online that specified what came on any sandwiches. Second of all, the worker that took my order couldnt even tell me exactly what was on the sandwiches as I was told the Italian had Italian beef on it which I knew did not. Ended up getting 2 steak and cheese and that was a joke! All u could see was the big toasted bun because the amount of steak was so skimpy and then the little strip of cheese on the top bun was cold, hard and burnt. Not impressed at all when next door was Jimmy Johns for less money and more ingredients. Wont be ordering here again.
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Posted 1 year ago
We purchased 2 med pizzas. The tops were Burnt to a crisp. We contacted the store and they said bring them back . Not happening with price of gas and this is not real customer service. Lakewood Wa. Town center store. The Manager said we check pizzas before they are boxed and we have new employees so our standards are very low right now. I did not know you had different standards. We request a full refund.
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Posted 1 year ago
Dominos worst pizza ever! Tasted like was made 2days ago. Was ice cold when brought home. Only two blocks away. Salty papa per thin and raw. 17$. wasted, Never again! Stay away from them. Not Italian and horrible!
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Posted 2 years ago
Places my order at 4:07 Arrived at 5:50. Called 3 times. Said they came out which was a lie. So they Finally came out and forgot our drinks. They should make it up to customers when they Mess up.This happens alot. IN Fairmont WV
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Posted 2 years ago
I ordered and paid for 2 pizzas today that never arrived. I was told as part of contactless delivery they were left at the door not true. I called to complain and was hung up on with no solution offered. I called back again and someone that said they were the manager probably not hung up on me again. Dominos truly does not care about their customers. I then cancelled payment on them through my bank and reported them to their corporate.
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Posted 2 years ago
Wasn’t angry till I called about the order being screwed up! AGAIN!! Spoke with girl on phone who was extremely rude she said her name was Alex but I’m sure she lied. #PappaJohnsNextTime
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Posted 3 years ago
The previous 2 times Dominos sent me an email saying their service was poor and would like me to use their coupons. I haven’t ordered in almost 3 months in Seymour TN. Today I decided to try again. FINAL time. Contactless delivery does not mean ring my door bell, bang on my glass door, and call me on the phone. Contactless means sit it down and LEAVE. I’m done with Dominos poor service.
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Posted 3 years ago
MUST READ!! We have never been so offended in all ours lives by the rudness of the branch manager on shift on Saturday 4th July. He claimed his name was 'John Clade' after laughing my wife off the phone. Blatent lie as he had a deep Asian accent. My wife placed an order over the app which her Apple pay said was unsuccesful, litterally a minute later we reordered and it appeared succesful. 45 minutes later and a double order arrives. The driver then refuses to take one order back. We then call Domines Welwyn Garden City to be laughed off the ohone by the so called manager who refuses to give his name. Eventually he claims to be called John Clade as he laughs down the phone. All in all we pay £90 for 2 pizzas. I hope head office or the Area manager reads this as the manager on shift this night was disgusting in his level of customer service and rudeness. As someone who employs staff I would want my manager to know if someone was acting like this representing my brand. To the so called 'John Clay'. I will get my refund in one way or the other as I have disputed this with head office and will also submit a chargeback with my bank. Well done you
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Posted 3 years ago
Favourite takeaway always available and quick. Excellent handling through covid-19
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Posted 3 years ago
Wonderful; pizzas. Always ready on time. Have always used the pick up service. Never had to wait more than the time that they said when placing the order. When you arrive , the pizza is ready or being put into the box. That prompt. No false promises.
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Posted 5 years ago
Excellent preparation. I love the taste.
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Posted 5 years ago
Made me yummy yummy food food cheese
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Posted 5 years ago
Delicious food! Arrived hot and tasty. Not cheap by any means, but a wonderful treat.
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Posted 5 years ago
App is easy to use, convenient food ordering and friendly staff. Excellent flavors of pizzas!
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Posted 6 years ago
Very quick delivery!
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Posted 6 years ago
Dominos is rated 2.9 based on 49 reviews