“Crust tasted like frozen dough/ maybe worse. Pizza tasted old and was dried up. We did carry out to speed up the freshness.
Toppings mostly absent.
I used to love Dominos - but after two really terrible experiences- I’m done with them.”
“The staff at Tega Cay Sc store are by far the lowest form of employee. The girl that took my order actually had body odor and I smelled her stinking smokers breath. My order was wrong and I called it out to them. The stinky girl was rude to me and told me to go somewhere else and eat. I said OK and left. Thats about typical for that store. It wasnt the first time but it was the last.”
“First off could not even find a decent menu online that specified what came on any sandwiches. Second of all, the worker that took my order couldnt even tell me exactly what was on the sandwiches as I was told the Italian had Italian beef on it which I knew did not. Ended up getting 2 steak and cheese and that was a joke! All u could see was the big toasted bun because the amount of steak was so skimpy and then the little strip of cheese on the top bun was cold, hard and burnt. Not impressed at all when next door was Jimmy Johns for less money and more ingredients. Wont be ordering here again.”
“We purchased 2 med pizzas. The tops were Burnt to a crisp. We contacted the store and they said bring them back . Not happening with price of gas and this is not real customer service.
Lakewood Wa. Town center store. The Manager said we check pizzas before they are boxed and we have new employees so our standards are very low right now. I did not know you had different standards. We request a full refund.”
“Dominos worst pizza ever! Tasted like was made 2days ago.
Was ice cold when brought home. Only two blocks away.
Salty papa per thin and raw. 17$. wasted,
Never again! Stay away from them. Not Italian and horrible!”
“Places my order at 4:07 Arrived at 5:50. Called 3 times. Said they came out which was a lie. So they Finally came out and forgot our drinks. They should make it up to customers when they Mess up.This happens alot. IN Fairmont WV”
“I ordered and paid for 2 pizzas today that never arrived. I was told as part of contactless delivery they were left at the door not true.
I called to complain and was hung up on with no solution offered. I called back again and someone that said they were the manager probably not hung up on me again. Dominos truly does not care about their customers. I then cancelled payment on them through my bank and reported them to their corporate.”
“Wasn’t angry till I called about the order being screwed up! AGAIN!!
Spoke with girl on phone who was extremely rude she said her name was Alex but I’m sure she lied. #PappaJohnsNextTime”
“MUST READ!! We have never been so offended in all ours lives by the rudness of the branch manager on shift on Saturday 4th July. He claimed his name was 'John Clade' after laughing my wife off the phone. Blatent lie as he had a deep Asian accent.
My wife placed an order over the app which her Apple pay said was unsuccesful, litterally a minute later we reordered and it appeared succesful. 45 minutes later and a double order arrives. The driver then refuses to take one order back. We then call Domines Welwyn Garden City to be laughed off the ohone by the so called manager who refuses to give his name. Eventually he claims to be called John Clade as he laughs down the phone. All in all we pay £90 for 2 pizzas.
I hope head office or the Area manager reads this as the manager on shift this night was disgusting in his level of customer service and rudeness. As someone who employs staff I would want my manager to know if someone was acting like this representing my brand.
To the so called 'John Clay'. I will get my refund in one way or the other as I have disputed this with head office and will also submit a chargeback with my bank. Well done you”
“food took over one hour to arrive when it did the delivery man overcharged me by 10 euro and dominoes were no help do not order from dominoes horrible customer service”
“Didn't make me happy at all. Very rude person on phone taking order. Think this was because I only wanted to order a small personal pizza. He actually hung up on me before I could pay over phone. Asked to speak to manager. He was as bad...”
“I Dominoes twice and both times I was deeply appalled by the conduct that goes on inside this company. I won't say which specific branch but I do know that all of the branches within that particular city were exactly the same.
First, at least a quarter of the drivers in each of those branches took drugs, allot of them on the job. Out of those drivers, some of them were dealing to customers too.
Second, during the time that I spent working there I have become aware that every single branch inside that particular city was being managed by an Islamic. Every single area manager that I became aware of also turned out to be Islamic too. Time and time again they always promoted people to those kinds of positions through Islamic hierarchy only, completely by-passing any decent hard-working folk that had been within the company for a long time. People who clearly deserved the job, and had earned it.
Also it is my personal suspicion based on conversations that I had overheard going on in the office that some of the immigrant workers there were not yet legally supposed to be within the country, although I admit I can't say it conclusively.
Lastly, add to this the fact that the food is seriously overpriced, some people clearly find it addictive and it had been shown to be the number one most unhealthy junk food that you can buy, and you have one extremely poor review. I think that my country would be better off without the existence of this particular company altogether.
I made reports of these things to the relevant authorities, and suffice to say that I have wiped my hands of them completely. I strongly discourage people from giving them their money or supporting them in any way.”
“They won't even deliver to us, but they deliver to our neighbours. We have called all the local dominos and they all refuse to deliver to our house although the people a few houses down the street can get a delivery. It's ridiculous that the small section in our village can't be served.”
