I was bought a Vonhaus cable when I ordered my electric car nearly 14 months ago. Covid plus parts from China and Ukraine caused the massive delay. When the car arrived I unwrapped the cable and tried it. It was faulty. It was bought as a gift from a person and I dont have the purchase details or reciept. Given the unique circumstances I was hoping for a little support from Vonhaus. Despite various E mails,Vonhaus and the parent company DOMU would not help. You cannot speak to anyone as they will only deal with you online - hiding behind E mails. Frustrating company with no common sense nor customer empathy. AVOID.