Purchased a hot water dispenser, the sort that delivers one cup etc'. We loved it, so much better than having to fill the kettle, wait for it to boil then lift and pour. That's the bit that is difficult when you have joint problems. Sadly, after a month the switch jammed. I managed to free it but the next month it jammed again. Contacted Domu UK. Immediate response email with returns form and return label. Refund processed within minutes of me emailing them confirmation of dispatch. I will be looking to buy another water heater, hopefully from Domu UK, when the little problems that seem to plague most one cup water heaters are sorted. A company proves itself by the way it handles after sales service. Domu Uk are exemplary. 10/10 for trustworthy