Unfortunately there was a fault with a vacuum cleaner we bought from Domu. I emailed them immediately we noticed it and the same day received several replies, telling us that they were looking into it, then what they were doing about it and then that they were dispatching a new one to us. The service was impressively prompt, polite and helpful and on that basis I would certainly recommend Domu. We also had very good service when we originally bought the vacuum cleaner from Domu.
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