Purchased a multifunctional Von chef soup maker. Registered for extended two year guarantee but after only a year we noticed a fracture appeared on the glass handle mounting. We notified them sent a photograph and were informed it was not covered on warranty as it was cosmetic. As the glass has fractured from the handle mounting and will only get worse obviously due to the heat of soup maker. This is not cosmetic. It must be a fault in manufacture. Two year warranty is not worth the paper it’s written on.
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