I mistakenly ordered a spare battery instead of the nail gun, realised and 2 hours later tried to cancel. Unbelievably they ‘could not cancel’ as the order was ‘processed’ (on a Sunday too!) the delivery despite numerous emails saying I had ordered in error. Of course it has arrived and now I have to waste more time returning. Great way to increase your sales, just make it impossible to cancel an order and hope the buyer doesn’t return (I will) I would avoid this company at all costs, ridiculous situation and totally unhelpful customer service.
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