Appalling customer service. I returned a fryer but had to ask twice for the return label. It was returned but heard nothing from them. When I chased it up, I had to prove it had been sent back. Had to chase again for the refund, was told 7-10 working days. No refund. Then I was told Amazon had to refund the money. Chased again and was told I would be refunded in a few days. Chased again to be told it would take up to 30 days to refund.
I’m still waiting and will pester them every day until I get the money
DONT use this company
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