I have been patient I’ve done for more than six months now, and they have been amazing and accommodating all my needs. Practitioners and DONE are very professional welcoming, friendly, and most importantly they make me feel like I’m being genuinely listened to. They are quick to respond and help me take care of any hiccups with insurance companies in terms of medications. In particular, their prior authorization team has been amazing helping me with the otherwise frustrating process of getting medication approved and paid for by my insurance company. They worked with me and with my insurance and I am very impressed with the amount of care, detail, and extra work they did to make sure I was taken care of. DONE goes above and beyond and I’m so grateful I found them, addressing mental health in this crazy time with the pandemic and quarantine has been life-changing. I can confidently say that without their help I would not be thriving the way I am today after the entire year of stressful life events. I definitely recommend giving them a try if you’re even thinking about it.