Practioner, Onyebuchi Nwosu, was incompetent. Said he ordered an EKG test, but that only came ten days after he failed to provide the prescription. I had to wait four hours for this guy to come through when stock of this medication was finally found. After this failure, the company claimed that there was no longer stock at that pharmacy as they were all out. When I called, I found something totally different. Bottom line, two weeks of waiting through their inane excuses, and I never did get me refill. I wouldn't send my dog to this company. I leave this review in the hopes that nobody else gets sucked into this black hole. There is no phone number to contact them, and it is impossible to speak with the "practioner" after your interview.