These garbage scam artists can go straight to hell. Absolute scumbags. My assessment appointment was a joke. I was assigned a clinician who was not only underqualified to perform a useful assessment, but she had no professional investment as a healthcare provider. Her role was to assess whether Done could prescribe medication without serious risk of liability, period. She had no knowledge of anything beyond the most overt ADHD symptoms, none of the more complicated aspects of living with ADHD as an adult. Ultimately, she decided I did not have ADHD. I was diagnosed with—and have been managing—my ADHD for 36 years. I have seen my own brain scans in comparison to neurotypical brains. I definitely have it. It affects every aspect of my life. After diagnosing me as not suitable for treatment, they continued to charge me for several months. For what? Either I’m your client/patient or I’m not. I contacted them immediately after my initial appointment and explained how poorly it went, how thoroughly they had failed to provide any part of the services they offered. The simple terms of the transaction were not met. For months, they repeatedly delayed their replies, lost track of the conversation, and offered meaningless politeness about their commitment to customer service, without actually addressing the issue. And of course, they continued to charge me. In the end, they refunded $15 after charging hundreds, leaning on the fine print in their refund policy rather than squarely looking at the mess they made. Given the chance, I would gladly spit in their faces.