Recently my situation was such that I needed to seek this type of service. I did lots of research and checked out a couple different companies who offer this novel approach to medicine. Done had the best review and the best price so I decided to book the initial consult appointment. I was nervous because this is mental health related, and it's also tele-medicine which is something I've never experienced before. First: Signing up and choosing a provider and appointment time is extremely easy and intuitive. I got to pick the provider I wanted from many choices. All of them had appointment time slot available within the next couple days. I got an appointment for two days after signing up for the service. The provider was AMAZING. Instantly I was not nervous anymore and she made me feel very comfortable. She and the support staff were compassionate, caring, considerate, and most importantly made me feel listened too. They heard what I said and what I needed and were there to help me. I am so glad I picked Done to address my needs, it was so worth it! I am already feeling better and am looking forward to my follow up.