Overall, Done has given me great service so far! I booked a next-day appointment and received a prescription that same day. The provider was super informative and talked me through all my treatment options and their risks/benefits. Two things I would like them to improve on is the initial payment system and the prescription system. For my initial payment, I put the wrong zip code and my appointment was cancelled 30 minutes after I booked it and answered their intake form. I had to go back and double check everything and redo the form – it would be better if they had you update the payment instead. I was also confused as to when/how I could get my prescription, as there wasn't a clear notification on the membership website that it was ready for pickup. (There's an email telling you your treatment plan is ready, but that was ambiguous). I had to call CVS to check. Overall, still an excellent experience. I'd recommend Done to anyone struggling with ADHD.