Tamara Woods
I myself had issues with door dash. I kept having issues with missing items from my order. This happened about 6 times. It got to the point that when we ordered we noted for the driver to call when they were at the house so thay we could make sure that the order was correct. It worked maybe once or twice but after that they ignored it and would just leave the order at the front door. Quite a few times the order was just left at the door and incomplete. This is what took place today. Again my order was not complete. O was done. I called Door Dash's customer service to complain and I spoke to a representative named Romelyn. She was great. She was very helpful, professional, listened, and helped me to resolve my issue and I was left a satisfied customer. The reason I am giving the 3 stars is only because of Romelyn. Other than that I would have given 1 star. Hopefully in the future I can give a higher star. Romelyn was courteous and very helpful. Let me make it clear, this is not a false review. I never complain. So I sincerely believe to give credit where credit is due. Romelyn deserves credit. Thank you.
2 years ago
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DoorDash has a 1.3 average rating from 21,019 reviews

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