DoorDash Reviews

"1st, the food was delivered to the wrong house. 2nd,When i texted the driver that the picture he texted was not of my front porch, he ignored both messages, and the phone number deactivated. 3rd, the phone numbers for customer service are NEVER answered. 4th, the \"chat agents \" I communicated my problem with claim that they \"escalated \" my complaint to the \"relevant department. \" 5th, chat agents Saia S, Khalid, Denise, and 1 or 2 other chat \"agents\" told me they could not refund my money, or reorder and redeliver. 6th, at exactly 24 hours after I first reported the non-delivery, one of the chat agents called, on a line \"recorded for training purposes, \" and maintained his side of the conversation as if he had \"resolved \"my problem. When I said, nothing has been resolved, where is my refund, you said within 24 hours, he continued to speak as if he HAD processed \"my request \" and ended the call with \"you have already spoken to a supervisor, \" When I asked again for a manager who actually has the ability to refund my money. \r\nI have had to report this to my credit card company for refund.\r\nThe customer service seems trained to only add to a customer's frustration. \r\nThey will gladly steal the money you spent for food delivery that gets left at someone else's house."

"1st, the food was delivered to the wrong house. 2nd,When i texted the driver that the picture he texted was not of my front porch, he ignored both messages, and the phone number deactivated. 3rd, the phone numbers for customer service are NEVER answered. 4th, the \"chat agents \" I communicated my problem with claim that they \"escalated \" my complaint to the \"relevant department. \" 5th, chat agents Saia S, Khalid, Denise, and 1 or 2 other chat \"agents\" told me they could not refund my money, or reorder and redeliver. 6th, at exactly 24 hours after I first reported the non-delivery, one of the chat agents called, on a line \"recorded for training purposes, \" and maintained his side of the conversation as if he had \"resolved \"my problem. When I said, nothing has been resolved, where is my refund, you said within 24 hours, he continued to speak as if he HAD processed \"my request \" and ended the call with \"you have already spoken to a supervisor, \" When I asked again for a manager who actually has the ability to refund my money. \r\nI have had to report this to my credit card company for refund.\r\nThe customer service seems trained to only add to a customer's frustration. \r\nThey will gladly steal the money you spent for food delivery that gets left at someone else's house."

"1st, the food was delivered to the wrong house. 2nd,When i texted the driver that the picture he texted was not of my front porch, he ignored both messages, and the phone number deactivated. 3rd, the phone numbers for customer service are NEVER answered. 4th, the \"chat agents \" I communicated my problem with claim that they \"escalated \" my complaint to the \"relevant department. \" 5th, chat agents Saia S, Khalid, Denise, and 1 or 2 other chat \"agents\" told me they could not refund my money, or reorder and redeliver. 6th, at exactly 24 hours after I first reported the non-delivery, one of the chat agents called, on a line \"recorded for training purposes, \" and maintained his side of the conversation as if he had \"resolved \"my problem. When I said, nothing has been resolved, where is my refund, you said within 24 hours, he continued to speak as if he HAD processed \"my request \" and ended the call with \"you have already spoken to a supervisor, \" When I asked again for a manager who actually has the ability to refund my money. \r\nI have had to report this to my credit card company for refund.\r\nThe customer service seems trained to only add to a customer's frustration. \r\nThey will gladly steal the money you spent for food delivery that gets left at someone else's house."

"Offered an incentive to make 300 extra dollars so I pulled the double shift to meet the criteria and only got 97.50 only after being on the phone for 3 hours one day and 2 hours the day before when I could have been out working making more than $20 an hour"

"Offered an incentive to make 300 extra dollars so I pulled the double shift to meet the criteria and only got 97.50 only after being on the phone for 3 hours one day and 2 hours the day before when I could have been out working making more than $20 an hour"

"Ordered Panera and DD does their deliveries. First time I ordered, it wasn't even delivered. I called DD CS and was on the phone for a good 40 minutes getting it resolved, which was great, and I was issued a refund. Finally decided to order again, same place and of course DD delivers it. Put in address, residential, and leave at door. It was delivered to a baseball field. Not even on the right street, residential, or by a door. If this wasn't right why wasn't I called? Went to check out the field and the food isn't there."

"I keep giving these people chance after chance. But tonight I order two bags of hot fries and a blue gateraid and was brought two bags of cheddar fries and a pink gateraid 0 when I called support they said they were unable to issue me a refund even tho I had the complete wrong order such a rip off with the price of the delivery then tip and the price of food!! Time to boycott DoorDash this will be the last time they get my money !"