Name: DoorDash
Rating: 1.32

“They didn't bring dinner for my kids -- only the milk and a couple samosas I ordered along with dinner -- and still charged me their exorbitant delivery fees. They never told me they weren't bringing my dinner. I only found out when they dropped off the milk. My kids are hungry and I can't just give them milk for dinner. One of mine has severe anxiety and can't handle a restaurant tonight -- which is why I was willing to pay their crazy fees. Customer service refused to refund any fees, and then hung up on me. I spent over $1000 on their service last year and am never ordering from them again.”

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Posted 5 hours ago

“Horrible. Always 2 hour delay and then cancelled. They stink.”

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Posted 5 hours ago

“They have a delivery driver in Alsip named Kaprii, I ordered a big beef Italian sandwich from portillos. The bag came ripped, open, no receipt and worst of all I know she switched the orders. This looks like she ate out of the bag. DoorDash is the absolute worst!!”

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Posted 1 day ago

“I wish I could give no stars. I've been fighting with this company for over a year trying to get into my account. No one seems to be able to help I just keep getting the you'll get a call back within 24hrs. Wouldn't recommend wasting any money with this company because they don't really care about customers.”

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Posted 1 day ago

“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds. What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings. This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”

DoorDash 1 star review on 21st June 2025

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Posted 1 day ago

“I consider myself incredibly fortunate to have found FRED MERCY. They are true experts in helping victims of investment fraud. From the very beginning, their team acted swiftly and professionally. They provided valuable resources, clear advice, and constant support throughout the process of recovering my lost funds. What really stood out was their transparency and expertise. They explained each legal step in simple terms and helped me gather the necessary documentation to build a strong case. Thanks to their dedication, I was able to reclaim my hard-earned savings. This entire experience was a painful but eye-opening lesson. It taught me the importance of being extremely cautious when investing online. I’ve learned to always research thoroughly and seek advice from trusted professionals before making any financial commitments. I highly recommend FRED MERCY to anyone who finds themselves in a similar situation—they truly made a difference when I needed it most.”

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Posted 1 day ago

“Both times that I have used DoorDash, the products have ever been delivered to the completely wrong address and then I have to spend time chasing it all up and I still don’t get what I paid for, or I paid for the first delivery and they didn’t honour it and then when I Questioned it, they just said that it had been delivered within the timeframe. The drivers don’t care either. They’ll obviously get paid in no matter where they drop it off.”

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Posted 1 day ago

“Absolutely awful. Placed order that said 25 minutes, after paying it switched to an hour. I cancelled order. Hour later $29 pizza shows up, I laughed... Tipped the guy for his trouble. STILL got charged! Customer service refused refund. I deleted account”

DoorDash 1 star review on 20th June 2025

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Posted 1 day ago

“Horrible. Will tack on fees and argue with you and in a small town with zero other options they know their market. Junk. The drivers are nice though.”

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Posted 1 day ago

“I placed an order and didn't get my food, only my drink. I got someone elses food that I didn't eat (also cost less), when I complained I got a $2.65 refund when my sandwich that I didn't get cost me $8.39. Now I have no lunch and I'm out the money! I will never order with these guys again, I'm going to use Skip the dishes instead!”

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Posted 1 day ago

“Absolutely hate doordash, for a company that is supposed to make deliveries and make life easier CONSTANTLY makes deliveries more difficult. Whether I'm having a delivery done at home or work they always end up loosing the deliveries!!! Fed up with doordash!!!”

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Posted 1 day ago

“They offer a spot to be specific about what you would like with your order but it’s obvious they don’t read or look at it. We ordered Cane’s and I’m not a fan of the sauce so I requested a different sauce and didn’t receive the sauce I requested after spending $80 for our meals. And the sad part is all you get is an un sincere apology because we all know they won’t offer a refund or credit you in any way because they made their money!!!”

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Posted 2 days ago

“My drink was not delivered with my order and the door dasher said she would bring it back and it’s been ovet a hour. In the future I will deny my order if it’s not complete.”

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Posted 2 days ago

“Crappy worthless business. Run far away”

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Posted 2 days ago

“I don't know if it is incompetence, or a scam. Doordash offers a promo and doesnt fulfill that promo. I ordered a 2 for 1 pizza promo on their app. When I checked the cart, the two pizzas were full price. I called the pizza shop. They said they had nothing to do with the promo and didn't know anything about it. I called the door dash call center and the person said they said they would check on it, but never returned with the reason or a solution. I received a single pizza. They offered a discount on future orders. Sounds like a scam to me.”

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Posted 2 days ago

“Worse company ever. I will never order through Door dash again. I placed an order an 11:10 am the store opened at 12:00 and my order was picked up but waited almost 2 hours for dasher to deliver my food. I could not even communicate with the dasher. He kept cutting my call and could not communicate in English.”

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Posted 2 days ago

“The food arrives cold, their delivery estimated time is ALWAYS off, the order may or may not be delivered at the correct address, and their refund is about 25% of what you paid. Terrible service, hidden taxes, not worth it.”

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Posted 2 days ago

“DoorDash is terrible. Food usually arrives cold and more than once they were over 1/2 an hour late. I cancelled my account after they were so late that I had to cancel my order because they didn’t deliver it before I had to leave.”

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Posted 3 days ago

“This is unacceptable, I did NOT receive the items I paid for. I use that delivery service for convenience. The amount of money I spent using the service should be considered. It is not my fault the items were not included, not to mention the items I did get were like cardboard! I did supply proof of the meal and how it was hard as a rock to the doodash! I was not asking for a full refund but to be compensated for the inconvenience of not getting my complete meal!”

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Posted 3 days ago

“The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. Their consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever.”

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Posted 3 days ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

DoorDash Reviews