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DoorDash Reviews

1.3 Rating 21,036 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

1.3

Based on 21,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Email:

faisal@doordash.com

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DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

DoorDash 1 star review on 22nd April 2024

DoorDash 1 star review on 21st April 2024

1829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“https://lynndoss.com Dashers can keep track of all their deliveries and more with this fantastic software. It also features a built-in MP3 player where they can upload their music and create playlists. It's a web page powered by PHP, JavaScript, Ajax, jQuery, CSS, and HTML, allowing for a seamless switch between log book and music player with just a simple icon tap. This makes a great log book for many catering services etc.”

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

DoorDash 5 star review on 20th April 2024

Posted 6 days ago

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DoorDash 5 star review on 9th April 2024

DoorDash 5 star review on 9th April 2024

DoorDash 5 star review on 9th April 2024

Posted 2 weeks ago

“Hire A Ethical Hacker | Cyber investigator | Cyber Security | Professional Ethical Hacker At Smatchoicehackers, They're passionate about ethical hacking and dedicated to providing comprehensive cybersecurity Solution, Smatchoicehackers are group of professional hackers around the world skilled to provide different kinds of satisfying service's. Service are... * Remote Cheating Spouse's Phone * Blackmailed Deleted * Cryptocurrency Recoveries * Crime Records Deleted * School/ University Grades * Credit Score Fix/ Booster Their service are not limited... Contact them through... Website: www. Smatchoicehackers .com Telegram HD: @ Smatchoicehackers Email: Smatchoicehackers @ gmail. Com”

DoorDash 5 star review on 8th April 2024

DoorDash 5 star review on 8th April 2024

DoorDash 5 star review on 8th April 2024

Posted 2 weeks ago

“I am so appreciated the door dash advertisement. The girl make the cake and deliver door to door. It is very creative and good ideal. The actor and actress present the advertisement very energetic and confidence.”

Posted 2 weeks ago

“Umeda, is great, nice and kind!”

Posted 3 weeks ago

“Cuzzo lanie slayed and brought me my pizza through my back porch. It was swift and quick. Thanks!”

Posted 4 weeks ago

“This is not a review of doordash but a review of the customers who travel to Las Vegas and stay in a hotel on The Strip. If you order food from doordash or any other delivery service and want it delivered to your hotel room, please remember that parking in NOT free at the hotels for ANYONE, including food delivery drivers. Most hotels charge $20 or more to park and then it's a very long walk from the garage. BE PREPARED to meet the driver in the valet or rideshare area and also REMEMBER to tip very big because the construction and traffic on the strip takes forever to get through and that knocks your driver out of getting any other orders until they finish with you! YOU are costing your driver a bunch of money to deliver to you on the strip. ALSO, STOP ORDERING FROM RESTAURANTS HALFWAY ACROSS THE CITY TO DELIVER ON THE STRIP!!! There are tons of restaurants near and in your hotel! If you order from across the entire valley to have something delivered to one of the strip hotels, be prepared to have your order declined by nearly every single delivery driver out there because it's simply not worth the hassle!”

Posted 4 weeks ago

“Dexter Brown from Chicago Illinois Door dash is One of few service that I rate not with a 5 star rating but a 5 million stars Rated service Keep up the outstanding service”

Posted 1 month ago

“Hire A Ethical Hacker | Cyber investigator | Cyber Security | Professional Ethical Hacker At Smatchoicehackers, They're passionate about ethical hacking and dedicated to providing comprehensive cybersecurity Solution, Smatchoicehackers are group of professional hackers around the world skilled to provide different kinds of satisfying service's. Contact them at: Web): [ www. Smatchoicehackers .com ] Email: Smatchoicehackers @ gmail .com Telegram HD: @ smatchoicehackers”

DoorDash 5 star review on 23rd March 2024

DoorDash 5 star review on 23rd March 2024

DoorDash 5 star review on 23rd March 2024

DoorDash 5 star review on 23rd March 2024

Posted 1 month ago

“Ange in Nanaimo is an awesome delivery person. She is always very polite, and keeps you informed about your order. 5*”

Posted 1 month ago

“My Dasher was Brittany and she went above and beyond to make sure my order was correct after Taco Bell told him they didn't have any sauce and I called and they said they had sauce so the guy that she had talked to apparently didn't know what he was doing but she got it all straightened out excellent customer service on Huron and now it's time for me to go give a review for taco hell”

Posted 2 months ago

“How you a platinum driver but still I get $2.00 deliveries that sounds like false advertisement and you can do 10+ deliveries in a row and no points but once u decline 1 you drop in points door dash works as a third world slave spot I hope this company goes out of business immediately it’s a skeem simple as that so &@&¥ door dash!!!”

Posted 2 months ago

“Most of the reviews i have read on here are mostly customer error or long wait times at the facility where the order was placed. door dash deliverers couldn't possibly deliver your order to your home if you had entered your work address, they don't have nor save that information. The tip is available at check out so the driver can see if it will be profitable to accept the order, I'm sure most people can understand basic economics but for those who can't its simply that the dash base pay barley covers the drivers fuel and i bet you wouldn't go work all week simply for fuel to and from. I'm just simply saying some of you are some whiny petty little BITC***!!! It's not personal so just accept sometimes shi* happens don't let it ruin your day! And thanks to all the great dashers that go unrecognized!!!”

Posted 2 months ago

“My dasher crystal she when through he'll trying to get my order when it didn't pop up on there screen she stayed there for about 20 mins just to have them remake my order plz when you get her give her a good tip and review she is amazing”

Posted 2 months ago

“There are people who work for DoorDash who have stolen my order but there are also so many good dashers who are going through so much, I know this dasher Mindy, she’s raising 4 kids by herself and the only money she’s getting is from the tips of DoorDash.”

Posted 2 months ago

“I ordered an amazing burger from House of JuJu. The delivery was prompt. I was in Clovis Community Hospital emergency hallway. Door Dash brought the food and saved me from eating one more horrendous meal. Thank you DoorDash. This is the first time I used DoorDash. Great experience. I’m”

Posted 2 months ago

“Excellent customer service!! How refreshing to actually call a number and speak to someone on the other end. Had an issue with the pin on a gift card and it was handled and resolved!! The experience exceeded my expectations!! Thank you Arvin!!!”

Posted 2 months ago

“The driver was the only thing that was impeccable. Doordash itself besides that. The store forgot an item and doordash refused to refund even though I paid for it. It's sad really being a giant corporation like doordash and still having to scrape for pennies. 🖕🏻”

Posted 2 months ago

“I ordered from DD and I called to speak to an agent regarding an order, cancellation, and my refund. The agent continued to cut me off as I was asking a question and disconnected the call after the question was asked not allowing me to ask any follow-up questions. The sum of the story is, I placed an order the previous day at Credit place to order the next day. My order was canceled, and they refused to refund all the money. if you plan on placing an order, be sure to ask for compensation to original payment method unless you decide otherwise because you will not receive a refund after asking for credit”

Posted 2 months ago

“DoorDash's customer service is one of the best. We order a lot and they are always quick to resolve an issue. If you need extra help, they will call you. I have deleted all other food delivery services because they cannot compete with DoorDash. Their rates are very reasonable and better than any other food delivery service I've ever tried. Thank you DoorDash for treating your customers like they really matter.😊”

Posted 2 months ago

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DoorDash is rated 1.3 based on 21,036 reviews