DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,045 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

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Metrics

1.3

Based on 24,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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DoorDash 5 star review on 30th August 2025

2303

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DoorDash delivered a slice of Brooklyn nostalgia right to my door, thanks to Sensei Pizza and Restaurant at 645 Rossville Ave., Staten Island! As a Brooklyn native, I've been on a quest for that authentic, delicious pizza experience I grew up with – and Sensei delivered, big time. My friend Vito, hailing from Puglia, crafts pizza that is simply divine. You can taste the passion and tradition in every bite. And his wife, from Sicily, contributes to a menu that's truly exceptional. It's rare to find a place that captures the essence of classic Italian cuisine so perfectly. The pizza was absolutely amazing, just like the pies I remember from my old haunts in Bay Ridge. It brought back so many wonderful memories. I was genuinely thrilled to rediscover that kind of quality and taste. I'm incredibly grateful to DoorDash for making this delicious experience possible. They handled my order with care, ensuring my pizza arrived hot and fresh. I look forward to exploring the rest of Sensei's menu and continuing to enjoy the taste of Brooklyn through DoorDash. Thank you for bringing a taste of home to Staten Island!”

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Posted 4 months ago

“Victim of a crypto scam? Contact the recovery team at Supremeasset7*@*gmail.*com to initiate your complete refund process.”

DoorDash 5 star review on 29th March 2025

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Posted 5 months ago

“I've never had a problem getting my orders, and they are always complete with what I ordered. I also drive for door dash and other apps as well. Door dash by far has the most scammers ordering from them, door dash is aware of this . So they changed the way drop off is handled. But as a dasher I take extra precautions by screen shot the order and address. And I also take a separate picture. So when the customer texts me or calls me saying they didn't get their order I send them a picture of the screen shot and the drop off picture, and that usually ends the problem. But there are instances of dashers stealing the order as well . And I think door dashes biggest problem is constantly hiring new drivers and pushing out the old ones. If I owned door dash I would prioritize the more experienced drivers. That would 100% fix that issue of theft or being late. The other issue is low tips. Drivers are not going to waste their time on no tip or low tip orders. What door dash could do about that is rasing base pay to a reasonable amount for milage . And doing away with the whole tipping system. So charge a delivery fee .”

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Posted 5 months ago

“Door Dash customer service is uncaring and useless. I have now been charged 96.00 for a subscription I did not authorize for Max Dash. I was told that I possibly hit an ad by accident while placing an order. I immediately called and requested that the error by corrected fir which I was told could nit be done. I have spoken to multiple customer service reps and nothing has been done I have canceled my account with Door Dash and contacted my bank and PayPal to reverse this inaccurate subscription just sad and pitiful to treat customers this way. I'm done with Door Dash!!”

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Posted 5 months ago

“I just want too say Sarah (from door dash here in Colo springs )in Hebrew means princess well she surely treated me like a king !!she's a keeper I wish I could request her for all my orders thank you Sarah keep up the good work”

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Posted 5 months ago

“I have a son in the hospital for 8 months now and he gets sick of hospital food so when I can't be with him I am happy to have door dash deliver to him”

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Posted 5 months ago

“Frowen Vera was great, he kept me updated on my order, that restaurant was just preparing my order and he would be running behind. I appreciate the updates on my order. The food was Caruso’s was delicious and food was hot.”

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Posted 5 months ago

“Finnish company called Solar Foods DoorDash 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +1 8O5 ( 41O} 56OO completed requirements, outlined by the Food and Drug Administration, that allow the company to sell a powdery protein made of pasteurized bacteria. DoorDash 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +1 8O5 ( 41O} 56OO Edible microbes face considerable hurdles to going mainstream, however. Would-be producers need to ensure that their organisms are safe”

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Posted 7 months ago

“The legal standoff began back in February DoordashCUSTOMER SERVICE +𝟭 𝟴𝗢𝟱 (𝟰𝟭𝗢)' 𝟱𝟲𝗢𝗢 Doordash PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 when Indian Forest Service officer Sanjiv Chaturvedi challenged the Lateral Entry scheme before the Nainital Bench of the Central Administrative Tribunal on the ground that it lacked legal sanctity and procedural rigour.”

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Posted 7 months ago

“whether it takes a while or not doordash CUSTO'MER SERV;ICE +1 8O5 41O 56OO ] doordash 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 it comes in handy however I hate that I pay for dash pass and sometimes seems irrelevant. If I’m given the option to add to my order and I'm doing it within minutes after placing and before my dasher even arrives why am I having a completely separate order placed? If I knew this ahead of time I wouldn’t have done it twice now. It’s another trip for someone as well as an additional fee and tip I have to pay assuming it’s part of the same order.”

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Posted 7 months ago

“advanced processing (DoorDash Custome'r SErvi'ce PHon'e Number' +1 8O5 41O 56OO ) and you need high processing power to keep up, but anyway, I've had a fantastic experience. I don't usually go out of my way to leave a review, but for the money, this does everything I want, in a more affordable and way more user friendly way than the final cuts, or adobe premiers out there. Worth the money!”

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Posted 7 months ago

“egcavdfgves i's a north-south egcavdfgves CUSToMER' SERVi'C'E 8o5"41o''56oo PHoN'E; NUMb;ER 8o5"41o''56oo thoroughfare on the East Si'de of the New York Ci'ty borough of Manhattan, connecti'ng a range of nei'ghborhoods and cultural spots. i' love how i't starts at Astor Place and St. Mark's Place, blendi'ng seamlessly i'nto Cooper Square and beyond. i't’s also one of the key avenues leadi'ng to Park Row and Chatham Square.”

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Posted 7 months ago

“I got a dasher tonight Michael B was his name and let me tell you what I've never had a better dasher he kept me in contact every step of the way I hope he sees this cuz I genuinely appreciate him”

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Posted 7 months ago

“For cultural futurist Jasmine Bina, CEO of Concept Bureau and an experienced analyst of consumer Doordash CustOm;er Servi'ce+𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 '' Doordash PHONE-NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 ' behaviour, they are a signifier of our deepest longings. "Travel trends are a window into what people really desire when the rules of everyday life are suspended," she says. "Right now, what they really want is to feel transformed."”

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Posted 7 months ago

“heard anything from that Doordash CUSTOMER SERVICE +1 8O5 41O 56OO Doordash PHONE NUMBER +1 8O5 41O 56OO Doordash nny 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Doordash 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Among other countriI don't have my ID due to someone (a door dasher) taking it. ( still haven't at that time (now Sri Lanka) was ceded to Britai”

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Posted 7 months ago

“Among other countries in the region, Ceylon, which was referred to coastal regions and northern part of the island Doordash CUSTOMER SERVICE +1 8O5 41O 56OO Doordash PHONE NUMBER +1 8O5 41O 56OO Doordash nny 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Doordash 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 at that time (now Sri Lanka) was ceded to Britain in 1802 under the Treaty of Amiens. These coastal regions were temporarily administered under Madras Presidency between but for later periods the British governors reported to London, and it was not part of the Raj. The kingdoms of Nepal and Bhutan,”

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Posted 7 months ago

“a major Russian feminist and activist of the 19th and early 20th centuries. Born into a wealthy,DoorDash CUSTOMER SERVICE +1 8O5 41O 56OO DoorDash PHONE NUMBER +1 8O5 41O 56OO DoorDash 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 DoorDash 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 noble family, she married Vladimir Filosofov at a young age; they had six children. Initially concerned with the plight of serfs, Filosofova became a feminist in the late 1850s after joining the salon of Maria Trubnikova, who educated her on the subject. Alongside Trubnikova and Nadezhda Stasova, Filosofova was one of the earliest leaders of the Russian women's movement.”

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Posted 7 months ago

“I ordered something to eat from Popeyes and they send me a non English speaking gentleman that got lost I call their customer service three different times before I got somebody that actually cared!! The first one put in for me a refund I asked how about a red delivery they say they don't do redeliveries!! My first request for a refund was denied!! On the 3rd I talked to a young lady that reassured me I'd have a refund in one to three hours still didn't get my food here I would never ever do business with doordash ever again the company is a scam hiring Spanish speaking people in America to speak to English speaking people!! Unbelievable!!”

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Posted 7 months ago

“to my house. I received a notification that it had been delivered along with a photo of the sandwich in front of a doordash. CUSTOMER SERVICE 8O5410 -56OO DoorDash PHONE NUMBER' 8O5410 -56OO , The problem is it was not my house. I contacted the person that delivered it and explained to her that she delivered it to the wrong house and she told me to contact DoorDash directly instead of picking the sandwich up and bringing it back to me. after one hou”

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Posted 7 months ago

“according to the U.S. census DoorDash CUSTOMER SERVICE 8O5410 -56OO DoorDash PHONE NUMBER' 8O5410 -56OO , it is the most populous city in Louisiana and the French Louisiana region;[ the third-most populous city in the Deep South; and the twelfth-most populous city in the southeastern United States. Serving as a major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States.”

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Posted 7 months ago

DoorDash is rated 1.3 based on 24,045 reviews