DoorDash Reviews

"I've used door dash for a while now. I figured they understand that complaints happen and REQUIRED their drivers to take a photo whenever they drop an order because complaints will happen. I've had to complain in the past, not often but I have. Today, my driver completely stopped communicating with me. Did not follow step by step instructions that I leave for EVERY driver. Did not answer my call. Did not respond to any texts. I saw \"your dasher has delivered your order,\" checked my door and saw nothing. The dasher also provided no photo because they either stole it or dropped it to the wrong address. Because I've had to make a report in the past, I was not able to be compensated. This is why dashers don't get tips ahead of time or at all. I deleted my account as I know they can see that I was communicating with the dasher and that he\/she\/they, stopped responding. It's important for future & current customers to know if this happens, which it will, at some point, if a dasher says they've delivered, and they haven't ... oh well. A dasher can steal from you and get away with it as DoorDash supports theft of customer's orders."

"COMPLETELY TRASH ! DO NOT USE DOORDASH THEY ONLY CARE FOR THEIR MONEY! After years of using @doordash it\u2019s definitely cancelled\u2026 SELENA who decided to doordash in PG County MD at night Dec. 1st was rude then started being rude on the phone because she didn\u2019t like the area she accepted to deliver in, even as I\u2019m explaining how to get to me she was cutting me off and complaining as if I work for doordash or PG county. Then made it to my building in which she went to the damn WRONG door! I have a ring camera which makes noise as well\ud83d\ude02 & never received my \u201cdrop off photo\u201d. When brought to DoorDash attention, Doordash did absolutely tf nothing but kept closing out the chats and let her continue at me as she convinced them that I just want free food and that she delivered it to me which she hasn\u2019t and she refuse to confirm even if she went upstairs or down and said \u201cshe don\u2019t care\u201d like duh stupid because you F\u2019d up. I originally requested my funds or credits back but after it got so far I don\u2019t care about the food the money no none of that anymore and they finally gave a credit at the end when it\u2019s too late and part of me wished for her to USE my address again because I was READY! \ud83d\udcaf\ud83e\udd0c\ud83c\udffd she definitely was a Karen automatically on the phone when she was trying to make it to my place (which she was the ONLY one who ever struggled). I contacted DoorDash again via phone instead of chats and they feel because they finally gave me my refund that it has been solved. No! My address was given to a crazy person! Oh and how about when I mentioned it to them I was told to make a police report but they can\u2019t share her last name\ud83d\ude02they couldn\u2019t even provide the drop off photo which were supposed to get!! I was told someone from the safety team was to reach out and never did! All they do is try to conclude the problem without listening to the actual PROBLEM. They can\u2019t confirm if she\u2019s even fired. Below is the TEXTS DoorDash condone after I reported my issue to them"

"COMPLETELY TRASH ! DO NOT USE DOORDASH THEY ONLY CARE FOR THEIR MONEY! After years of using @doordash it\u2019s definitely cancelled\u2026 SELENA who decided to doordash in PG County MD at night Dec. 1st was rude then started being rude on the phone because she didn\u2019t like the area she accepted to deliver in, even as I\u2019m explaining how to get to me she was cutting me off and complaining as if I work for doordash or PG county. Then made it to my building in which she went to the damn WRONG door! I have a ring camera which makes noise as well\ud83d\ude02 & never received my \u201cdrop off photo\u201d. When brought to DoorDash attention, Doordash did absolutely tf nothing but kept closing out the chats and let her continue at me as she convinced them that I just want free food and that she delivered it to me which she hasn\u2019t and she refuse to confirm even if she went upstairs or down and said \u201cshe don\u2019t care\u201d like duh stupid because you F\u2019d up. I originally requested my funds or credits back but after it got so far I don\u2019t care about the food the money no none of that anymore and they finally gave a credit at the end when it\u2019s too late and part of me wished for her to USE my address again because I was READY! \ud83d\udcaf\ud83e\udd0c\ud83c\udffd she definitely was a Karen automatically on the phone when she was trying to make it to my place (which she was the ONLY one who ever struggled). I contacted DoorDash again via phone instead of chats and they feel because they finally gave me my refund that it has been solved. No! My address was given to a crazy person! Oh and how about when I mentioned it to them I was told to make a police report but they can\u2019t share her last name\ud83d\ude02they couldn\u2019t even provide the drop off photo which were supposed to get!! I was told someone from the safety team was to reach out and never did! All they do is try to conclude the problem without listening to the actual PROBLEM. They can\u2019t confirm if she\u2019s even fired. Below is the TEXTS DoorDash condone after I reported my issue to them"

"COMPLETELY TRASH ! DO NOT USE DOORDASH THEY ONLY CARE FOR THEIR MONEY! After years of using @doordash it\u2019s definitely cancelled\u2026 SELENA who decided to doordash in PG County MD at night Dec. 1st was rude then started being rude on the phone because she didn\u2019t like the area she accepted to deliver in, even as I\u2019m explaining how to get to me she was cutting me off and complaining as if I work for doordash or PG county. Then made it to my building in which she went to the damn WRONG door! I have a ring camera which makes noise as well\ud83d\ude02 & never received my \u201cdrop off photo\u201d. When brought to DoorDash attention, Doordash did absolutely tf nothing but kept closing out the chats and let her continue at me as she convinced them that I just want free food and that she delivered it to me which she hasn\u2019t and she refuse to confirm even if she went upstairs or down and said \u201cshe don\u2019t care\u201d like duh stupid because you F\u2019d up. I originally requested my funds or credits back but after it got so far I don\u2019t care about the food the money no none of that anymore and they finally gave a credit at the end when it\u2019s too late and part of me wished for her to USE my address again because I was READY! \ud83d\udcaf\ud83e\udd0c\ud83c\udffd she definitely was a Karen automatically on the phone when she was trying to make it to my place (which she was the ONLY one who ever struggled). I contacted DoorDash again via phone instead of chats and they feel because they finally gave me my refund that it has been solved. No! My address was given to a crazy person! Oh and how about when I mentioned it to them I was told to make a police report but they can\u2019t share her last name\ud83d\ude02they couldn\u2019t even provide the drop off photo which were supposed to get!! I was told someone from the safety team was to reach out and never did! All they do is try to conclude the problem without listening to the actual PROBLEM. They can\u2019t confirm if she\u2019s even fired. Below is the TEXTS DoorDash condone after I reported my issue to them"

"COMPLETELY TRASH ! DO NOT USE DOORDASH THEY ONLY CARE FOR THEIR MONEY! After years of using @doordash it\u2019s definitely cancelled\u2026 SELENA who decided to doordash in PG County MD at night Dec. 1st was rude then started being rude on the phone because she didn\u2019t like the area she accepted to deliver in, even as I\u2019m explaining how to get to me she was cutting me off and complaining as if I work for doordash or PG county. Then made it to my building in which she went to the damn WRONG door! I have a ring camera which makes noise as well\ud83d\ude02 & never received my \u201cdrop off photo\u201d. When brought to DoorDash attention, Doordash did absolutely tf nothing but kept closing out the chats and let her continue at me as she convinced them that I just want free food and that she delivered it to me which she hasn\u2019t and she refuse to confirm even if she went upstairs or down and said \u201cshe don\u2019t care\u201d like duh stupid because you F\u2019d up. I originally requested my funds or credits back but after it got so far I don\u2019t care about the food the money no none of that anymore and they finally gave a credit at the end when it\u2019s too late and part of me wished for her to USE my address again because I was READY! \ud83d\udcaf\ud83e\udd0c\ud83c\udffd she definitely was a Karen automatically on the phone when she was trying to make it to my place (which she was the ONLY one who ever struggled). I contacted DoorDash again via phone instead of chats and they feel because they finally gave me my refund that it has been solved. No! My address was given to a crazy person! Oh and how about when I mentioned it to them I was told to make a police report but they can\u2019t share her last name\ud83d\ude02they couldn\u2019t even provide the drop off photo which were supposed to get!! I was told someone from the safety team was to reach out and never did! All they do is try to conclude the problem without listening to the actual PROBLEM. They can\u2019t confirm if she\u2019s even fired. Below is the TEXTS DoorDash condone after I reported my issue to them"

"COMPLETELY TRASH ! DO NOT USE DOORDASH THEY ONLY CARE FOR THEIR MONEY! After years of using @doordash it\u2019s definitely cancelled\u2026 SELENA who decided to doordash in PG County MD at night Dec. 1st was rude then started being rude on the phone because she didn\u2019t like the area she accepted to deliver in, even as I\u2019m explaining how to get to me she was cutting me off and complaining as if I work for doordash or PG county. Then made it to my building in which she went to the damn WRONG door! I have a ring camera which makes noise as well\ud83d\ude02 & never received my \u201cdrop off photo\u201d. When brought to DoorDash attention, Doordash did absolutely tf nothing but kept closing out the chats and let her continue at me as she convinced them that I just want free food and that she delivered it to me which she hasn\u2019t and she refuse to confirm even if she went upstairs or down and said \u201cshe don\u2019t care\u201d like duh stupid because you F\u2019d up. I originally requested my funds or credits back but after it got so far I don\u2019t care about the food the money no none of that anymore and they finally gave a credit at the end when it\u2019s too late and part of me wished for her to USE my address again because I was READY! \ud83d\udcaf\ud83e\udd0c\ud83c\udffd she definitely was a Karen automatically on the phone when she was trying to make it to my place (which she was the ONLY one who ever struggled). I contacted DoorDash again via phone instead of chats and they feel because they finally gave me my refund that it has been solved. No! My address was given to a crazy person! Oh and how about when I mentioned it to them I was told to make a police report but they can\u2019t share her last name\ud83d\ude02they couldn\u2019t even provide the drop off photo which were supposed to get!! I was told someone from the safety team was to reach out and never did! All they do is try to conclude the problem without listening to the actual PROBLEM. They can\u2019t confirm if she\u2019s even fired. Below is the TEXTS DoorDash condone after I reported my issue to them"

"Your Driver Daniel delivered my pizza so cold. It was not right and I gave him a $5 tip. If I would have known that my pizza was cold he would have never gotten any tip from me. And it\u2019s raining and I had to go back to Little Caesars to get a refund due to the pizza being cold. It is very unprofessional. He should have a warmer bag to put pizza in. He also went numerous stops before delivering my pizza. I would never use Door Dash again."