Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

DoorDash Reviews

1.3 Rating 21,036 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

1.3

Based on 21,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

faisal@doordash.com

Write Your review

Tell us how DoorDash made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

Roussena Rouzard

DoorDash 1 star review on 25th April 2024

DoorDash 1 star review on 22nd April 2024

DoorDash 1 star review on 21st April 2024

1829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently placed an order through Door Dash for Carrabas, after placing the order I received a message saying the order was canceled $75.03, I thought since they canceled the order it would drop of my card the next day. 3 days later NO REFUND, I ultimately called Door dash and was told my funds was in a credit accountto be used toward my next order HOW DARE YOU - You cancelled the order took my money and now want to keep it THE ABSOLUTE NERVE, I ended up driving to Carrabas curb side $39 LESS refund my money thieves.”

Posted 10 months ago

“My order took super long to arrive, which is at fault of mine because I didn't tip. When this happens in other apps, my order just never arrives. But I still received my order and Door dash just sent me a 30% off my next order coupon to make up for the long wait time. I didn't even contact them about it, they just sent it. Great app!”

Posted 10 months ago

“I love doing doordash, but some of y'all need to understand something you want someone to travel to bring you food but don't want to at minimum even pay for the gas they are using to do so, you don't tip so most of us don't take the trip....”

Posted 10 months ago

“Hi guys' I needed to get a first home loan. The loan company requirements were a credit score from 600 upwards to get the loan, oh no! my credit score was stocked at 460 and I had no clue on what to do to increase my score I had no negatives or late payments on my report, I had 3 credit cards that I needed to pay off but weren't maxed out, I have a car loan and a student loan, but never missed a payment on one, I just didn't know why my credit was so low, I contacted TROVIANCREDITREPAIR@GMAIL.COM they helped me and I'm currently running on a 810, thanks to their great team”

Posted 11 months ago

“I called to cancel my order. A lady who assisted me she is very nice. Her name is Iya. Doordash needs more people like this.”

Posted 11 months ago

“I love doordash and use it regularly. I live un a high rise. Before, when my meal was delivered i would received a message with a picture of the door number it was left at. Hence, when it was delivered to another appartment, i could go retrieve it. Today, a new message is sent, giving the Google map location : not helpful at all when you have many stories to search !!!”

Posted 11 months ago

“The bigger the tip, the quicker you get your food. No tip and you may not receive it for a long while. The drivers pick the highest priced orders first.”

Posted 11 months ago

“Door dash drivers for HyVee have all been so very nice, friendly, and so happy to deliver groceries. Riley was the nice man who delivered our groceries. He was on time with a smile.”

Posted 11 months ago

“This is for 2 dashers that I am very fond of and proud to know. To Payton Layne and Matt Reynolds. You do a great job. You don't mess up and you always make sure everyone has what they ordered. You both deserve a raise for the work that you both do. Keep up the awesome work you do. Love you guys!!!!”

Posted 11 months ago

“live at 155 augusta.The gentlemen that delivered my groceries from costco was absolutely terrific.Made my day Thankyou pal.”

Posted 1 year ago

“I had a food poisoning while home alone and needed activated charcoal, so I used Doordarsh to deliver it to me from Bartel Drugs. The dasher was found within minutes, and I received an item after an hour. Highly recommend, if you are in urgent need of some otc drug but can't go to pharmacy yourself. You guys saved me that day. Thank you!”

Posted 1 year ago

“🄰🄻🄻 🄵🄴🄰🅃🅄🅁🄴🅂 🄾🄵 🅃🄷🄸🅂 🄰🄿🄿 🄰🅁🄴 🄶🅁🄴🄰🅃, 🄱🅄🅃 🄼🅈 🄿🄴🅁🅂🄾🄽🄰🄻 🄵🄰🅅🄾🅁🄸🅃🄴 🄸🅂 🅃🄷🄴 🅆🄴🄱 🄱🅁🄾🅆🅂🄸🄽🄶 🄷🄸🅂🅃🄾🅁🅈 🄰🄽🄳 🄰🄼🄱🄸🄴🄽🅃 🅁🄴🄲🄾🅁🄳🄸🄽🄶 🄵🄴🄰🅃🅄🅁🄴. 🄸🅃 🄷🄰🅂 🄲🄾🄼🄴 🄸🄽 🄷🄰🄽🄳🅈 🄰 🄲🄾🅄🄿🄻🄴 🄾🄵 🅃🄸🄼🄴🅂. 🄸 🄲🄰🄽 🄺🄴🄴🄿 🄰🄽 🄴🅈🄴 🄾🄽 🄼🅈 🄺🄸🄳🅂 🄵🅁🄾🄼 🄼🄸🄻🄴🅂 🄰🅆🄰🅈. 🅃🄷🅄🄼🄱🅂 🅄🄿! 📩 🄲🄻🄾🅄🄳🄶🄴🄴🄺🅂🅈🄽🄲@🄶🄼🄰🄸🄻.🄲🄾🄼 💬 ➕1️⃣ 2️⃣1️⃣3️⃣ 6️⃣3️⃣1️⃣ 9️⃣5️⃣4️⃣2️⃣”

DoorDash 5 star review on 15th April 2023

Posted 1 year ago

“As a college student, it can be difficult to leave my on campus housing simply to go get some food. I frequently use door dash and they are always helpful and even walk my food up to the outside of my dorm where I wait for them once I get the text that they are on the way. I always tip well because I've never had an issue and door dash's convienence is worth the extra fees.”

Posted 1 year ago

“WHO WE ARE? We are the best hacking group online, we specialized in all kinds of hacking services, granting access to any database no matter the security. WHAT WE DO? All forms or kinds of hacking such as UPGRADING OF SCHOOL GRADES, REPAIR/FIXING OF CREDIT SCORE,ERASE OF CRIMINAL RECORDS, SOCIAL MEDIA HACK ETC WHO WE SERVE? Anybody who is in need of any hacking job irrespective of the location. WHY CONTACT US? For efficiency, reliability, accountability and above all no risk factors. Personal attention on every case 100% CLEAN AND SAFE JOB WITHOUT TRACE. CLOUDGEEKSYNC@GMAIL.COM”

DoorDash 5 star review on 1st April 2023

Posted 1 year ago

“I ordered a DoorDash for Costa Vida... THEY NEVER CAME! THEY STOLE MY MONEY! THESE PEOPLE ARE COMPLETELY UN-TRUSTWORTHY!! NVM THEY JUST GOT HERE!! 5 STARS”

Posted 1 year ago

“this isThief work system! There is no law and order in the workplace?! Stealing employees' money is a crime! I still feel the pain in my back Food for 25 people Its weight is about 45 pound As you see, her the payment is only 4 dollar Where are the company owners, managers and bosses? All are sorry for such suffering I work Maryland Bethesda.”

Posted 1 year ago

“I really like DoorDash generally speaking because I don’t have to settle around with top or cash at the door. I thought the Dasher is pretty quick and polite and today I am sick and I ordered all of my medical stuff from the grocery store and they delivered it quickly and I didn’t have to go out and get anybody else sick so excellent job DoorDash.”

Posted 1 year ago

“Door dash now has a thing where if you want your food first you have to pay. The last several times I ordered just normally and my food was late and cold. As much as we pay for DoorDash, it should be warm when you get it.”

Posted 1 year ago

“I ordered through DoorDash today and received food that had ingredients that my kids could not eat. The order was made and listed to have just meat, no toppings. I was so reluctant to call, but to my surprise, the representative was so nice and helped to rectify the situation. I definitely will choose DoorDash over UberEats from now on. I appreciate the good customer service.”

Posted 1 year ago

“You’ve probably wondered before, “If my husband cheated on me, How would I know? That’s a question I kept asking myself. Well, statistically, a lot of women do most infact, including me. I’d been married for 2 years battling with lies & cover ups my husband dish out. I’d had my doubts about the amount of time my husband was spending with his female assistant. But with a big project at their office, it made sense—or so I told myself. I was too ashamed to even mention it to my colleagues at work cos I had no concrete evidence but this faithful day I was really sad & needed to talk to someone, had a talk with my neighbour’s daughter, she told me about her friend & how he is an expert. I contacted him and he was able to clone my husbands phone the same day without having physical access with it, I got full access to his messages, call logs & chats. That was how I got all the proof I needed to confront him. SUPPORT@HACKERSPYVILLE.COM”

DoorDash 5 star review on 11th March 2023

DoorDash 5 star review on 11th March 2023

Posted 1 year ago

«
1
...
2
3
4
5
6
»

DoorDash is rated 1.3 based on 21,036 reviews