DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 23,774 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

Questions

Metrics

1.3

Based on 23,774 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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2284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wow when I say wow I mean it it was great the food I ordered came quick and still very warm and very tasty when I ate it way better then Uber eats”

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Posted 8 months ago

“e forward claiming to be Tichborne;Doordash Custo m er SER vi 'ce 8O*5 (41O) 56OO 'ph one numb'er 'he travelled to England where, despite his unrefined manners and bearing, he was accepted by Lady Tichborne as her son. Although other family members were unconvinced, the Claimant gained considerable public support.”

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Posted 8 months ago

“Soon after his ascendancy, Aisha,Doordash CustOm;er Ser ;'ice PHon'e Nu*mber ( 8O5 41'O ( 56-OO;' the third of Muhammad's wives, claimed along with Uthman's tribe, the Umayyads, that Ali should take qisas (blood for blood) from the people responsible for Uthman's death. Ali voted against it, as he believed that the situation at the time demanded a peaceful resolution of the matter. Though both parties could rightfully defend their claims, due to escalated misunderstandings, the Battle of the Came”

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Posted 9 months ago

“I like using door dash. It's a lot better having your food delivered and not having to deal with bad customer service at restaurants. I worked hard for my money and I'm not going to give it to restaurants.”

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Posted 10 months ago

“Jack McAuliffe of the New Albion BrewingCustOmer Servic'ce 8O5-3O8'O'O' 4O p h o n e nu m b ,er Company was brewing his New Albion Ale by , inspired by the ales he had tasted in Scotland.[ ] The beer was (at the time) vigorously hopped with American Cascade hops, refermented in the bottle, and not straw in color”

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Posted 10 months ago

“I ordered food one time using doordash and rating for service was 5 stars and then they go over and above by refunding my money for two months of subscription I had forgotten about thinking someone had tapped into my card spending 9.99 twice so I called them only concerned with the one $9.99 payments for I did not realize there were 2 $9.99 they had brought that to my attention all on there own when looking at my account claiming she would refund me for the two months of subscription due to I had not used their services and by rights I did subscribe for that cheaper cost at the time and had forgotten to cancel so my fault but they turned it into a pleasurable situation and now have a extra 20 in my pocket can't beat that and so thankful it was not a fraud situation as I had thought it might be at the beginning THANKS DOORDASH IN MY WORLD YOU ROCK 5☆”

DoorDash 5 star review on 7th August 2024

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Posted 10 months ago

“David in Maryville tn was awesome. Restaurant sucked and made him wait forever. He was awesome though”

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Posted 10 months ago

“Had food stolen and they gave me refund. Thieves suck. Doordash does not.”

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Posted 10 months ago

“I'm so thankful for doordash my toodler has been in a mood everytime we leave the house today twice she lost it the hole time we were out today so I decided to order skip the dishes McDonald's happy meal easy I'm tired it's to hot out so skip the dishes wouldn't accept my bank card I tryed 5 times them wrote to them then thought of doordash and you guys were less then half hour bless you people”

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Posted 10 months ago

“Great dash pass from Bishop. Polite and timely”

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Posted 11 months ago

“Marcos is so kind, you’re lucky if you get him as dasher .”

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Posted 11 months ago

“MY DASHER WAS AWESOME AND SUPER NICE(: and it was easy”

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Posted 11 months ago

“The door dasher did such a good job yesterday when delivering my order !! He ensure I got my order and was very pleasant to talk to. I will keep using the app just because of him! His name was Soheib 💚”

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Posted 11 months ago

“Carena was friendly and professional. A hard balancing act. Need more people like Carena! All the stars 🤩”

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Posted 11 months ago

“We ordered lunch from TAO on NY Ave in Huntington. Georgi our delivery guy was fast to deliver and on time, hot delicious food and with a smile to boot! Georgi is great and an asset to Door Dash. Be like Georgi!!!!!😊”

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Posted 11 months ago

“I'm a really picky person and I want whatever I order and pay for and yes I complain but door dash always make it rt”

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Posted 1 year ago

“Seenaa was quick and very polite, thank you for you service!!”

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Posted 1 year ago

“Dennis was fast, professional,and we got our food in no time!”

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Posted 1 year ago

“My driver made sure my food was srill warm.”

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Posted 1 year ago

“Omg door dash you guys are the best Tonight the delivery driver was surindar nice gentlemen with his friendly service my food was on time Thanks surindar paa ji Excellent”

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Posted 1 year ago

DoorDash is rated 1.3 based on 23,774 reviews