DoorDash Reviews

Name: DoorDash
Rating: 1.32

1.3 Rating 24,045 Reviews

7 %

of reviewers recommend DoorDash

Company Reviews

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Metrics

1.3

Based on 24,045 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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faisal@doordash.com

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DoorDash 5 star review on 30th August 2025

2303

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great dash pass from Bishop. Polite and timely”

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Posted 1 year ago

“Marcos is so kind, you’re lucky if you get him as dasher .”

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Posted 1 year ago

“MY DASHER WAS AWESOME AND SUPER NICE(: and it was easy”

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Posted 1 year ago

“The door dasher did such a good job yesterday when delivering my order !! He ensure I got my order and was very pleasant to talk to. I will keep using the app just because of him! His name was Soheib 💚”

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Posted 1 year ago

“Carena was friendly and professional. A hard balancing act. Need more people like Carena! All the stars 🤩”

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Posted 1 year ago

“We ordered lunch from TAO on NY Ave in Huntington. Georgi our delivery guy was fast to deliver and on time, hot delicious food and with a smile to boot! Georgi is great and an asset to Door Dash. Be like Georgi!!!!!😊”

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Posted 1 year ago

“I'm a really picky person and I want whatever I order and pay for and yes I complain but door dash always make it rt”

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Posted 1 year ago

“Seenaa was quick and very polite, thank you for you service!!”

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Posted 1 year ago

“Dennis was fast, professional,and we got our food in no time!”

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Posted 1 year ago

“My driver made sure my food was srill warm.”

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Posted 1 year ago

“Omg door dash you guys are the best Tonight the delivery driver was surindar nice gentlemen with his friendly service my food was on time Thanks surindar paa ji Excellent”

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Posted 1 year ago

“Excellent communication from. Dasher Zion, fast, followed all instructions to the T. If I could request that Dasher again I 100% would”

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Posted 1 year ago

“Legit. The ones who have warmer bags I tip higher”

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Posted 1 year ago

“I had the most courteous delivery young lady. She went all the way back to Tony's BBQ to get my peach cobbler that they left off my order. She said they didn't have any more so they sent cheesecake instead. I tipped her extra. I'm mad at Tony's though. Doordash this particular delivery person whose name I did not get, saved you from getting marked off my list. Thanks.”

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Posted 1 year ago

“D is that way just remember these people work off of the money. And when you stick them a $4 tip to go by your groceries that are $22 that $4 is not even a tank of gas. They are trying to make a living that's why they do it for you so either you pay them well in a tip. Or get off your lazy ass and do it yourself.”

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Posted 1 year ago

“I will tell you how door dash made me happy..First I was kinda of skeptical about them but since I have door dashed for them I have learned a lot from these people...Not mentioning the pay is AUSOME!! I use to get mad as hell with door dash giving me orders that doesn't pay well! I then thought well what if that was my order no one wanted to take keep get get rejected by all the dashers cause they want more money! But who is gonna take it!! Door dash hired me to deliver and it's not right to decline orders because that money adds up quick...Door dash does make sure we get something for going on the trip even if it's 30 miles so what you lose out in a few orders because of how far it is but I know one thing it might take time to get back to your zone but I guarantee you when you get back to your zone door dash makes sure you get a order to make up for the loss ...Because I would get upset over this but now I know door dash will make sure you have orders all night if you work your but off and do the orders ....I worked all day today and I accepted about every order I was given and I quit at 3 am this morning and I walked with 300$ in tips...my lowest order was 3 75 I took all my orders but I told myself at the end of night when i looked how much I made I was shocked ..Thank you door dash I will never turn down a order cause it pays off at the end...dd yall are the Best!! Thank you”

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Posted 1 year ago

“natia was EXTREMELY helpful. panera messed up and forgot to give him my two loafs of bread and soda and he went BACK to panera to get it for me. he’s a great asset to the company, you need more drivers that are caring and friendly and hard working like him.”

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Posted 1 year ago

“Brandy Jackson delivered my Pizza Hut order in Auburndale. She went over and above to help me when Pizza Hut messed up. She was wonderful!!”

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Posted 1 year ago

“Very quick and friendly service”

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Posted 1 year ago

“Thank you door dash for all the times you have put food on my table. As a dasher you have provided me the opportunity to put gas in my car. You have helped me pay my bills in times of need. I just wanted to say thank you.”

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Posted 1 year ago

DoorDash is rated 1.3 based on 24,045 reviews