First off, Dashers you know better than that to eat other peoples food. How would you like it if you ordered food or items from online and never received it but you really needed that item?! That could happen to you! for my situation as a dasher, I've had customers that don't put their apt#, a good contact number, no gate code and they expect for us to wait until they come to us to give them the orders. We don't get paid by the hour, so we can not wait to long because we have to pick up other orders as well. Me as dasher, do deliver the orders to address that is given on the app. However, here lately i've been having alot of issues with customers not putting specific instructions and not to mention on the weekends if you live in a high rise it's extremely difficult to deliver. No concierge or doorman. In addition, Construction is out of control! That means, we have to RE-ROUTE which may take longer then expected. "Dear customers, Please be mind full if your order takes longer then usual because of the restaurant hasn't made your food yet or construction is practically everywhere. I will try to get to you as soon as possible and will communicate with you as well in the process of delivering your food."