Sp
Placed an order at 5:30, from a restaurant less than 15 mins away. When tracking the order, I noticed that the courier name kept changing and the delivery time kept sitting at 23mins. After an hour of waiting , I cancelled the order and I got a refund. I then ordered a pizza at about 6:40pm. Around 7pm, I received a text that the driver was approaching to deliver the first order. I called the driver and tried to explain that the order was cancelled and not to deliver it, but he kept saying “it’s coming “ and hung up on me. I called doordash customer support and told them that the restaurant had already given me a refund and that I didn’t want the order. He stated he would call the driver, and have it cancelled. About 7:35pm, there’s a knock on my door and it’s the doordash driver, I attempted to explain to him again that the order had been cancelled and he said no English. So after a few mins I just pointed at the bad and shook my head no and he left. I’m not ordering from any restaurant that doesn’t have their own delivery drivers anymore. You show up 2 hours later with an order that has already been cancelled and on top of that, you don’t speak English. Why are you allowing people who can’t speak English to deliver.
1 year ago
Read DoorDash Reviews
DoorDash has a 1.3 average rating from 20,974 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial