You know, most of the time nice stuff gets delivered as I order it. However, 95% at a time when I do express delivery It NEVER comes during Original time quoted under express delivery that I'm paying an additional $3. Sometimes more. If doordash cannot guarantee this service Why is it being offered and Why are you keeping people's money? It should be an automatic refund From the company's behalf, you know that you're not delivering during Time quoted for express. The moment it's late It should be refunded and customers should not have to go through that hassle of contacting you about this. so if you're not asking for it, and your stuff does not deliver during that time. Make sure you go to customer service and tell them to give you your money back. Can you imagine how much money they're stealing by doing that? Also I have had many issues with Dasher's delivery drivers not having simple Common sense why in the world would you deliver a drink and you clearly know it is a drink if you're picking up a bag from Starbucks. Why in God's name would you Place that bag right up against the front door to where the person opening The door then knocks over the drink. The lid pops off and it spills out. I mean seriously.?... And then when I contact the company about a refund The first thing I do is always offer me half of my total. Why in God's name? Would I want to freely just give you half of the money? When I don't even have half of my order. I mean, this is just crazy so I then have to send a second message telling you. The amount I paid as if you don't know and tell you to be fair and return my entire money. This is not my fault. You have dashers that don't have common sense.