Shonnita, a door dasher, left my order at a random house instead of a company, where I work. The directions were for her to put the order directly in my hand. She chose to place it on a corner in front of a green house. Honestly, she placed it on the sidewalk because the house sits on a high hill. When I informed Doordash, they refused to refund my money. I called Doordash numerous amount of times to dispute them declining my refund. Although they admit that the dasher, SHONITTA, did not follow directions, they told me they refused to refund my order because of my credit card usage and I have a history of this. I have order from Doordash a plethora a times and they have compensated me once because the order was wrong. In essence, they are stealing money from their customers to make money for themselves.